1&1 Internet, Inc.: How do I transfer my domain from 1&1?

A simple 9 step guide for solving this common 1&1 Internet, Inc. problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Password
1
You should first make sure your domain is capable of being transferred. You should make sure the domain: has not been registered or transferred in the last 60 days; must have public registration; the account containing the domain must be in good standing; the domain's contact information should be updated; the domain must be unlocked for transfer
2
Backup all website files, databases, e-mail accounts, and take note of any DNS settings or subdomains created under the domain as no data or configuration will transfer with the domain!
3
Log in to your account
4
Click Manage Domains
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Click the arrow icon next to the domain name you wish to transfer
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Click Transfer to Another Provider from the Domain Settings
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Click the Disabled link
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They will then send you a confirmation email
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At this point your domain is ready to transfer to the new provider. The new provider must then contact 1&1 on your behalf and complete the transfer. It can take up to 5 days for this to happen. Have the new provider contact 1&1.
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Author: Adam • July 18th, 2016

About this Step by Step Guide

After thousands of 1&1 Internet, Inc. customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: 1&1 Internet, Inc.: How do I transfer my domain from 1&1?; We live in Woschbach Wesostr. **a and our max speed is *mb*s they know why . But is there any way or something to fix that issue . Thanks; How long take to tranfer domain from bluehost to *and*; Domain has expired even when auto-renew was on.; My site does not show up on the internet.... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 76 minutes to get through these steps according to other users, including time spent working through each step and contacting 1&1 Internet, Inc.. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for 1&1 Internet, Inc. Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like 1&1 Internet, Inc. that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I transfer my domain from 1&1? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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