How do I contact 2K Sports about a problem with my game?

You work hard to make progress in your 2k games, so what do you do when there's a problem in your game and how do you fix it? We can help.

GetHuman understands the disappointment you feel when you have trouble playing your favorite game to unwind. When having such an issue, we recommend contacting 2kSupport to get the issue reserved and you can get back to enjoying the game. 2K Games Inc. based in Novato, California is an American video game publisher founded in January 2005. When using the services of 2K Support, one is required to create a user account which is also used as a newsletter subscription platform for different 2K products an websites. Various reasons can prompt a customer to contact 2K Support. Some of the reasons include.

• In-App Purchases
• Recovering a disabled account
• Deleted player
• Having an issue with a game
• Accessing their account

If you have forgotten your password and this denies you access to your account, we recommend contacting Support to help you recovering your account instead of having multiple accounts. A verification email is sent to the user's email, and it is essential to check the spam folder as well. If several verification links have been posted, ensure to use the latest link to avoid error messages, and get to recover your account without difficulties. If this is not the issue contacting customer support is recommended to get the challenge resolved.

Before contacting customer service, we recommend a user to go through the commonly asked questions answered using link articles on the 2K website to see if their intended question has been explained in one of the pieces. Some of the answered questions are

• Meaning of reserved space and whether it can be deleted
• Clearing the cache on the PC/ Console
• Acton to take on Support ticket
• Locating support ticket number among other issues.

If the issue has been answered in one of the questions, then contacting Support would not be, and this allows another customer to receive service.

The primary step when contacting customer service is submitting a request through the 2K website. The user if first required to log in their account and fill out a form. The form requires the following information.

• The game one needs help with
• Email address
• Description of the issue faced
• The PlayStation model
• The Xbox One model
• Platform user name, among others.

The form is submitted to support for resolving of the issue. To know whether the problem has been solved, it is crucial for the user to check on their spam folder for a response. They should also login in the customer's site and check for updates on the same.

2K Support now offers live chats for all customers with accounts which are conducted in English only. The live conversations are available 24/7. On the ticket submission page on the website, there is a form filled to enable them to chat with customer service. The form requires

• Names of the account owner
• Email address
• Gamer ID

Upon submission, a chat window is made available, and the account user can easily chat with Support and communicate the issue they want to be resolved.

A user can contact 2K Support through Twitter and have their issue resolved fast. Contacting Support through Twitter is essay and fast. The customer is only required to tweet the challenges they are facing, and an additional description on the official Twitter handle of 2K Support, and they will get their issue resolved.

2K Support has efficient customer service, and we recommend a user to remain patient and allow Support to address their concerns. There are numerous concerns addressed to them, and they work round the clock to ensure that the issues addressed to the account owners are resolved effectively.

If you have forgotten your password and this denies you access to your account, we recommend contacting Support to help you recovering your account instead of having multiple accounts. A verification email is sent to the user's email, and it is essential to check the spam folder as well. If several verification links have been posted, ensure to use the latest link to avoid error messages, and get to recover your account without difficulties. If this is not the issue contacting customer support is recommended to get the challenge resolved.

Before contacting customer service, we recommend a user to go through the commonly asked questions answered using link articles on the 2K website to see if their intended question has been explained in one of the pieces. Some of the answered questions are

• Meaning of reserved space and whether it can be deleted
• Clearing the cache on the PC/ Console
• Acton to take on Support ticket
• Locating support ticket number among other issues.

If the issue has been answered in one of the questions, then contacting Support would not be, and this allows another customer to receive service.

The primary step when contacting customer service is submitting a request through the 2K website. The user if first required to log in their account and fill out a form. The form requires the following information.

• The game one needs help with
• Email address
• Description of the issue faced
• The PlayStation model
• The Xbox One model
• Platform user name, among others.

The form is submitted to support for resolving of the issue. To know whether the problem has been solved, it is crucial for the user to check on their spam folder for a response. They should also login in the customer's site and check for updates on the same.

2K Support now offers live chats for all customers with accounts which are conducted in English only. The live conversations are available 24/7. On the ticket submission page on the website, there is a form filled to enable them to chat with customer service. The form requires

• Names of the account owner
• Email address
• Gamer ID

Upon submission, a chat window is made available, and the account user can easily chat with Support and communicate the issue they want to be resolved.

A user can contact 2K Support through Twitter and have their issue resolved fast. Contacting Support through Twitter is essay and fast. The customer is only required to tweet the challenges they are facing, and an additional description on the official Twitter handle of 2K Support, and they will get their issue resolved.

2K Support has efficient customer service, and we recommend a user to remain patient and allow Support to address their concerns. There are numerous concerns addressed to them, and they work round the clock to ensure that the issues addressed to the account owners are resolved effectively.

How do I contact 2K Sports about a problem with my game?

Why Did GetHuman Write "How do I contact 2K Sports about a problem with my game?"?

After thousands of 2K Sports customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I contact 2K Sports about a problem with my game? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting 2K Sports if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for 2K Sports Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like 2K Sports in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I contact 2K Sports about a problem with my game? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

2K Sports

Asked a year ago
Viewed 466,387 times
2K Sports
Problem With a Game
2k sports in game problem
Game Issues
Technical Support
Problem With a Game

What customers are saying about this and similar problems

I got a loss in nba *k** my team unlimited for the server disconnecting. I was leading...
Ok so look every time when I make a new custom jump shot I hit all my shots for a coupl...
every game i play in mycareer I automatically keep getting a **.* ovr rating for the ga...
i bought from the ps store **,*** vc and i didn't recieve it!!! what the ****?!
I keep getting an error code every time i try to get online i have a current xbox live...

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!