It is normal to lose items every day, so you may not be surprised when you realize that your AAA card is missing. When this happens, you need to report it as soon as possible. When you call the service center, it will request your full name, AAA number and account number. The staff may also ask for additional details such as the time of reporting and when you realized that you were missing your card.
The agent may then issue a new lock-out code or any other security code. They may also send you a replacement card immediately if the office is nearby your location. But what do you do if you stumble upon your old card before you can receive the replacement card? The straightforward answer would be to call the AAA customer service desk and request a cancelation, but it may not be that easy. Here are some guidelines on how to cancel your AAA replacement card.
You can request a cancellation of your replacement card via the AAA website. You may need to log in to your account and follow the instructions to cancel. Logging in to your account will secure you from any future issues such as unauthorized access. The advantage of canceling through the AAA website is that it should only take a few minutes, and you don't need to wait forever on the phone.
You will need to provide information such as your AAA number and your full name and address. Sometimes, you may have to provide a reason for the cancellation.
If you order a replacement card but want to cancel it, visiting a nearby service branch to cancel it physically is also an option. You can visit the AAA service branch in person to ask for a physical cancellation. Sometimes, they may request additional information, such as your home address and other security issues. Just be sure that you bring valid identification to confirm that you are the actual cardholder. You may also need to indicate your AAA number or your Social Security number. You may also have to provide a reason for canceling if they ask for one.
The most common option is to call the customer service desk. You will need some information such as your assigned password and login identifier so you may contact them via phone call. The advantage of canceling through the telephone is that you don't have to wait on hold for hours. When you cancel via phone call, make sure you request a written confirmation via your email.
After thousands of AAA customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Replacement Card from Aaa? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AAA if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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