How Do I Recover My Adt Account?

In six easy-to-follow steps, ADT allows you to gain back access to your account if you get locked out. All you need to do is click on "Forgot my Password" to start the recovery process. Use your security question to gain back access to your account. Alternatively, use your email to reset the account password. However, remember to create a password that is not easy to forget and choose a security question you can remember.

Are you locked out of your ADT account? You may forget your password or even have your account hacked. This does not mean you have lost your account, thus, worry no more as recovering your account has been made easier. You can gain back control of your account in the following simple, easy-to-follow steps.

Steps To Follow To Recover Your ADT Account

  1. Visit the

Use your computer to log onto, which is the official ADT webpage. The webpage will require you to enter your login details to access your account.

  1. Select "Forgot Your Password?"

Below the spaces designed for your login details, there is a message "Forgot Your Password?" The message is a link that will help you start the recovery process. A click on the link will direct you to a new page where you will be required to choose the ADT account recovery path. The most secure route is the use of your email although, you can use your security questions.

  1. Select "Email"

Select email to use your email for the ADT account recovery. You will enter the email associated with your ADT account. Using a different email will not work since ADT will send the recovery instructions to the only email associated with your account. Alternatively, you may choose to answer your security questions. Choosing to answer the security questions will bypass the email entirely. It is an easier option since the answers to the questions are well known to you.

  1. Enter your address

On the page, you will be prompted to give the address used when you registered the account. Enter the information in the required box and send it. If the address is valid, the recovery process will have started successfully.

  1. Check your Email

You will receive an email sent to you from ADT with instructions on how to reset your password. Click on the link accompanying the email. The link will direct you to set a new password. The new password should be strong and with a combination of letters, numbers, and symbols. Make it as long as possible to ensure maximum security, but make sure you remember it so that you are not locked out of your account again. Repeat the password to make sure and send.

  1. Set a new Security Question.

You will be prompted to select a new security question. The security question should be information unique to you and that which is easily remembered. The security question will be of help the next time you get locked out of your MyADT account. Note that you can recover your account using the answer, and you won't need to use your email.

Verbal Security Password

You can set up a verbal security password to grant you administrative access both online and when you are on call with customer care. To manage your verbal passwords, select the "My Alarm" tab on your account and click on verbal passwords. Set up the verbal password according to the guidelines and finish. Finally, remember not to share your passwords with anyone,

Why Did GetHuman Write "How Do I Recover My Adt Account?"?

After thousands of ADT customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Adt Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting ADT if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for ADT Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like ADT in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Adt Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
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Recover Your ADT Account
Gain Back Access To Your Account
Forgot Your Password?

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