How Do I Pay My Aflac Bill?

If you're an Aflac member, you want to make sure your supplemental insurance premiums are paid on time each month. When you get your coverage through your employer, premiums are automatically deducted from your paycheck. For policies you get outside of your employer, you can pay your bill online, over the phone, or via mail.

Aflac is the largest provider of supplemental insurance in the United States, offering coverage for incidences from accidents to cancer diagnoses; the company even offers policies that can cover your pet. If you're an Aflac member, you want to make sure your premiums are paid on time. How do you pay your Aflac bill? You can get information on billing and payments by contacting Aflac customer support here, or follow the steps below to pay your bill.

Your Aflac Bill

There are four ways you can pay your Aflac bill to keep your coverage in good standing: through your employer, online, over the phone, or via mail.

Payments Through Your Employer

Aflac works with employers to offer supplemental insurance to employees at a lower cost to the individual. While there are a number of different supplemental policies an individual can obtain through Aflac, the following policies are only offered through the workplace:

  1. Hospital Insurance
  2. Short-term disability insurance
  3. Vision insurance
  4. Life insurance for adults

If your employer is working with Aflac to offer this coverage, your premiums will be taken directly from your paycheck each pay period. This ensures your bill is being paid on time and your coverage remains in good standing.

Online Payments

If you have a policy that is not offered through your workplace, you can pay your bill online by completing the following steps:

  1. Open Aflac's website in your browser.
  2. Hold your mouse over "Log In/Register" in the upper right-hand corner.
  3. From the drop-down menu, choose "Individual."
  4. Type in your username and password, and hit "Log In."
  5. Click the policy you wish to pay, and follow the prompts to submit your payment.

Payments by Telephone

You can also call Aflac customer support here and make a payment over the phone. When calling, you'll need to provide the following information:

  1. Your name
  2. The type of policy you have
  3. The policy number or your Social Security number
  4. Banking information for processing your payment
  5. You may also have to provide a password or PIN to verify your identity

Sending Payments Through the Mail

If you wish to pay via mail, you can submit a check or money order to Aflac. You can find the mailing address on the Aflac website under the "Contact Us" link. If you choose this method, make sure you mail your payments several days before the due date to ensure your payment is received and processed on time.

Keep your Aflac policy in good standing by submitting your payment on time each month. For more information and assistance, contact Alfac customer support here.

How Do I Pay My Aflac Bill?

Why Did GetHuman Write "How Do I Pay My Aflac Bill?"?

After thousands of AFLAC customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Pay My Aflac Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AFLAC if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AFLAC Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AFLAC in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Pay My Aflac Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 6 months ago
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