How Do I Track My Aldi Return?

Tracking your ALDI return depends on where you live. If you live in the United States, you can track your return via the InstaCart app you used to place an online order. If you live in the United Kingdom, you can return certain ALDI purchases via the Royal Mail. Track these packages like you would any other Royal Mail parcel. If you live elsewhere, consult your local customer service representative if you need help tracking a return package.

If you are in the process of returning an unsatisfactory purchase to ALDI, the procedure for tracking your return varies, depending on where you are living.

United States

If you are in the United States, ALDI has partnered with InstaCart to provide online shopping and delivery services to customers. Should you find some part of your order is missing, damaged, of poor quality, or otherwise unsatisfactory, begin the customer service resolution process with InstaCart customer service. You should be able to track the progress of any returns or exchanges from your InstaCart app.

If you are not able to get satisfactory service from InstaCart, you can start the customer service resolution process using the ALDI Help Desk. This is an email-based service, and you should be able to track the progress of your return via regular updates from your customer service representative. Most emails sent to customer service take about three hours to receive an initial response.

United Kingdom

If you are in the United Kingdom, you can return some items, such as Specialbuys, via the post. Access the customer service portal for ALDI - United Kingdom, and fill out a return claim form using the returns note included in your parcel.

If your product weighs 15 kilograms or less, ALDI will provide you with a Royal Mail shipping label. You may mail your return package from any Royal Mail post office, and track your shipment like you would any other Royal Mail delivery. If you encounter problems using this service, contact Royal Mail Customer Service for help.

If you do not wish to use Royal Mail, you may instead use CollectPlus or Hermes. If your item is very heavy, contact ALDI directly to arrange for pickup.

Elsewhere

If you live in a different ALDI service zone, such as Australia or Aldi Süd, consult your local customer service outlet for help in tracking a return.

Why Did GetHuman Write "How Do I Track My Aldi Return?"?

After thousands of ALDI Stores customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Track My Aldi Return? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting ALDI Stores if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for ALDI Stores Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like ALDI Stores in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Aldi Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

ALDI Stores

Asked 2 years ago
Updated 2 years ago
Viewed 1,129,433 times
ALDI Stores
ALDI return tracking
package tracking ALDI
ALDI shipping return
ALDI shipping tracking

What customers are saying about this and similar problems

I think I dropped my debit card at the Aldi store in Burlington Iowa today and I need t...
I think I dropped my debit card at the Aldi store in Burlington Iowa today and I need t...
I think I dropped my debit card at the Aldi store in Burlington Iowa today and I need t...
I think I drop my debit card at Aldi in Burlington Iowa and I need to get a hold of som...
I think I drop my debit card at Aldi in Burlington Iowa and I need to get a hold of som...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!