The answer to your question, "How do I recover my AOL account" can be found here in this article. It's terrible when you have problems logging into your account. You never know if you have an important email waiting or if there are updates made to the site that you need to know about. The good news is, it's not so hard to recover your account.
If this is a case where you simply forgot your login information, there are a few ways to recover your username and password. Try recovering your username and password from your browser first. Most browsers today save your passwords, so you won't have to keep searching for them every time they are required.
Each time you register at a site and enter a username and password, your browser recognizes it and offers to save this information for you. If you use a private computer, this can be a great help, as you won't have to remember all your passwords. Once you reply with "yes", the browser will store your username and password away, and then when you come back to that site later and it asks for your login information, most browsers will automatically fill this information in for you so all you have to do is hit enter and you're in.
If you use Google Chrome, you may be in luck. Google might have your information stored away. To find out, just go to Google settings and click on passwords. Type "AOL" in the search field and hit enter or click on the little magnifier tool to begin your search. If AOL is found your username is already displayed; however, to view your password click the eye, add your windows password in the password field and click, "Ok". Your AOL password will now be revealed. This procedure is typically similar to all browsers, if not, you can always visit your browsers help section to find out where it stores your saved passwords.
If you weren't able to find AOL in your stored passwords, you can reset your password by going to the login page and clicking on "forgot password". You will be asked to enter your username and then the phone number you entered when you first signed up with AOL for security purposes. AOL will need to verify your identity before allowing you to reset your password by sending you a verification code that you will need to enter in the box provided. Choose whether you want to receive this code by text or phone call. Soon as you enter this information, you will receive the code. Enter it into the correct field, hit enter, and within seconds or minutes, you should be sent a link with instructions on how to reset your password. Open your email and click the provided link to reset your password and you will be able to login to your account.
In the case that you no longer have access to the phone number associated with your account, select "I don't have access to this phone" and a new browser window will open with support options. You can click here to speak to an AOL representative if you need further assistance.
If you don't know your AOL username, you can retrieve it by navigating to the "Sign-in helper page, entering your recovery email address, and hitting "enter". You will be emailed the steps to retrieve your username. If you require more assistance click here to speak to an AOL representative now.
After thousands of AOL customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Back into My Aol Account That's Locked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AOL if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like AOL in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Back into My Aol Account That's Locked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.