How Do I Get Back into My Aol Account If I Don't Know the Password?

To reset your AOL password, you can either go to or use the Sign-in helper. On, you need to enter your e-mail address and then click "Forgot Password." The website will then prompt you to pick a phone number or e-mail address to recover your account. Similarly, the Sign-in helper will ask for an e-mail or phone number associated with your account, and then send further instruction on how to reset your password.

AOL, originally known as America Online, has been a web portal and e-mail service provider for many years. Many of us can recall making our very first e-mail account with AOL and the excitement that came with it. It may have been a while since it has even crossed our minds, so it's understandable to forget your login information. If you are trying to utilize your account again or simply take a trip down memory lane, there are a few ways you can reset your AOL password and regain access to your account.

One way to reset your AOL password is to by navigate to In the upper right hand corner, click "Login/Join." Enter your username or e-mail address and click the blue box that says "Next." On this page, there is a button that says "Forgot Password?" in blue. When you click this, you will see phone numbers and e-mail addresses associated with your account. Click either one of the phone numbers or e-mails and AOL will send you a text message or e-mail with instructions on how to reset your account. If you cannot access any of those phone numbers or e-mail addresses, click on the button that reads "I need more options," and AOL will navigate you to a separate page with more instructions.

Another way to reset your AOL password is to directly navigate to the Sign-in Helper. On this page, you can enter your e-mail address or phone number associated with your account. You will then be presented with further instructions on how to reset your password.

No matter why you want to reset your AOL password, you can be rest assured that it is fairly easy to do so. The website has simple steps for you to follow, ensuring that you will be able to access to your account in no time!

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Why Did GetHuman Write "How Do I Get Back into My Aol Account If I Don't Know the Password?"?

After thousands of AOL customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Back into My Aol Account If I Don't Know the Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AOL if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AOL Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AOL in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get Back into My Aol Account If I Don't Know the Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated 2 years ago
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AOL Password
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