How Do I Reset My Password with Aol?

It can be a hassle to reset your AOL password, but it does provide you the opportunity to keep your account safe and updated. here's some helpful tips to assist you with reseting your AOL password.

It can be a hassle to reset your AOL password, but it does provide you the opportunity to keep your account safe and updated. According to AOL, "Your AOL password gives you access to every AOL service you use. It's a good idea to update your password regularly and to make sure it's unique from other passwords you use."

Steps to reset your password:

To reset your password, you'll first want to go to the sign in page, input your username and press "Next." Below the password input box, click the link that says "I forgot my password."

If you have also forgotten your username, there are additional steps to take to reset your password. For this challenge, you'll need to go to the Sign-In Helper. It can be found by clicking "Trouble signing in?" on the login screen. To move forward, you'll need to input one of the following: mobile number, sign-in email address, recovery email address, or recovery phone number. After your account has been located, you can continue in the password reset process.

You will then need to prove your identity by confirming a verification code sent to your mobile device via text or a phone call. Once you've received the code, input it on the next screen, click "Verify," and complete the required puzzle. You're now able to input your new password.

If you no longer have access to your phone for verification, or if the online system is unable to identify you, you'll have to contact the Reset Password support team for further assistance. Agents can be reached Monday through Friday from 8:00 AM to 1:00 AM ET, or on weekends from 8:00 AM to 10:00 PM EST. Although customer care can be reached in other ways, for security and privacy reasons, AOL can only assist with resetting your password via phone.

For your security, once you reset your password, you'll be logged out of all other AOL sessions you may have open on other devices. To avoid this, instead of resetting your password, you can click the grey link that says "I'll secure my account later" instead.

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How Do I Reset My Password with Aol?

Why Did GetHuman Write "How Do I Reset My Password with Aol?"?

After thousands of AOL customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Password with Aol? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AOL if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AOL Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AOL in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Password with Aol? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated 2 years ago
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