How Do I Change My At&t Go Phone Plan?

AT&T's Go Phone Plan offers customers unlimited talk, text, and data depending on the package. You can change your plan, but the process will depend on whether you are a single or multi-line member. The methods include using the AT&T website or mobile app. You can also contact customer service directly for the change.

AT&T is one of the major telecommunication companies in the United States and worldwide. They provide all types of services, from prepaid call services to internet data packages. To use AT&T, you have to subscribe to one of their plans, of which there are many. One of them is the AT&T Go Phone Plan.

What Does The AT&T Go Phone Plan Include?

The AT&T Go Phone Plan is for customers who can sign up for the company's AutoPay services. AT&T Go Phone customers get unlimited data for $60 a month when they sign up for AutoPay. There is an alternative for high-speed internet of up to 6GB for $40 a month.

As it pertains to the unlimited Go Phone plan, customers get a max speed of 3mbps for data. Customers also get unlimited talk and text with the program. The most attractive feature of the plan is that you will never be overcharged for your usage since it is an unlimited plan.

On the other hand, AT&T will slow down the data speeds on your line if you use more than 22GB on a plan cycle, especially during periods of network congestion.

Customers of AT&T's Go Phone Plan unlimited plan can use the data, make calls and send texts in Canada and Mexico when they travel. Not having to worry about additional roaming charges is a significant advantage of the plan.

The Go Phone Plan, priced at $40 a month with 6GB of high-speed internet, will be ideal for customers looking for a plan without an annual contract or a credit check. Considering that you also get unlimited data and text, it is quite a deal. However, if you deplete the 6GB, your internet speed will severely reduce up to 128kbps.

The AT&T Go Phone Plan comes with multi-line discounts, which are fantastic for families or small companies. The plan affords them the flexibility they need, and they will not incur a penalty for removing one of the lines from the Go Phone plan.

Changing Your Go-Phone Plan

If you already are on an AT&T Go Phone Plan and want to make a change, you should make it the day before your current plan expires. It will ensure you lose none of the benefits you paid for in your current plan. There are several ways to change your AT&T Go Phone Plan.

You can use the following process if it is a single user line:

  1. Launch your browser and go to

  2. Log in to your AT&T account.

  3. Select ‘Plans' at the top of the page.

  4. You will see a list of plans, and next to each will be the option to ‘Change to this plan.'

  5. Click the tab to change the plan next to the plan you want.

  6. Follow the subsequent prompts to change your plan.

The above process applies to changing the app via the AT&T mobile app.

If you want to change plans as a multi-line member, use the following process:

  1. Launch your web browser and open the AT&T website or mobile app.

  2. Log in to your account.

  3. At the top of the page, select ‘Multi-line discount.'

  4. The site will direct you to the Multi-line management page. Select ‘Manage Lines.'

  5. Select the Member Line you would like to change and select the line's options by clicking the arrow next to it. To change multiple lines, repeat the process for each line.

  6. Select ‘Change Rate Plan,' where you will see your current and other plans.

  7. Select ‘Change to this plan' next to the plan to which you would like to change.

  8. Select ‘Continue' and proceed to confirm the change.

You can also contact AT&T Go Phone customer care directly to change your plan. You will find their contact information here.

How Do I Change My At&t Go Phone Plan?

Why Did GetHuman Write "How Do I Change My At&t Go Phone Plan?"?

After thousands of AT&T Go Phone customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My At&t Go Phone Plan? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Go Phone if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T Go Phone Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Go Phone in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My At&t Go Phone Plan? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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