How Do I Change Primary Contact for My At&t U-Verse Account?

When changing your primary contact, ensure you enter the new ID in an email address format. Follow any prompts, then save your changes. Any primary user can sign in to the subaccount and make the changes irrespective of the service plan or package. Your primary contact permits you to make any changes to the account, including billing information or primary contact. Customer support guides you on the changes.

How Do I Change Primary Contact for My AT&T U-Verse Account?

After installing AT&T U-Verse, you start to enjoy the numerous benefits of the service plan. Besides, you can add more users or secondary users to your account to make managing it easier. Most people add their family members, roommates, or friends. Subaccounts are primarily there to help manage the account to avoid any inconveniences.

Billing is still done on the account, and you remain the primary user even when you create a subaccount. Setting up the account takes a few minutes. It's possible to add wrong or change your primary contact. In case your current one is no longer in use, you can log in to your account and make the changes.

How Do I Change Primary Contact for My AT&T U-Verse Account?

It shouldn't be too hard to make any changes to your primary contact. AT&T U-Verse recognizes the fact that customers can change residencies or get new contact and want to update their profiles. Remember, the account is linked to your AT&T U-Verse, so you need to fix it urgently to ensure that you still have complete control of the account.

Nowadays, anyone can change their primary contact or billing information online. It saves you precious time. In order to make any changes, contact AT&T U-Verse customer support for assistance.

Besides, you can use the online if you want to change any of the following;

  • Email address
  • Contact phone numbers
  • Billing address
  • Savings/checking account billing address/ debit or credit card ZIP code.

In case the account is less than a month old, and you desire to make changes, contact AT&T U-Verse for help.

What Is an AT&T U-Verse Member ID?

This is the unique name that you selected during the AT&T U-Verse registration for a service. Basically, its the same as the email address. You can find your member ID on the bill by looking in the internet section. The primary contact can end with different domains. However, you can't change it after creating it or registering.

What Is a Subaccount?

Its a secondary account thats set under a primary account. For instance, the primary user can create subaccounts for other family members or friends living in the same house. In this case, the user ID for this secondary account doesn't appear on your bill. AT&T U-Verse allows you to create at most 20 subaccounts. However, you can only do it 10-users at a time using your primary AT&T U-Verse account.

How Do I Create a Subaccount?

First, ensure you are signed in to your AT&T U-Verse account from a computer or tablet before starting the process.

  1. Go to my profile and select account users
  2. Choose the account you want to manage if you have more accounts. Use the drop-down menu found at the top.
  3. Choose Manage Subaccount users
  4. Choose Add a sub-account
  5. Read terms & conditions then click accept
  6. Fill the required fields then click Save.

You can edit your account through the same process. The only difference is that instead of adding a subaccount, you choose Edit. Proceeds to update our account information, then click save changes to ensure your account is safe.

Users have the freedom to enable or disable subaccounts. In this case, you choose disable or enable after clicking Manage subaccount users. Only account owners can create or disable subaccounts.

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How Do I Change Primary Contact for My At&t U-Verse Account?

Why Did GetHuman Write "How Do I Change Primary Contact for My At&t U-Verse Account?"?

After thousands of AT&T U-Verse customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change Primary Contact for My At&t U-Verse Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T U-Verse if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T U-Verse Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T U-Verse in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change Primary Contact for My At&t U-Verse Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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