Millions of AT&T U-Verse customers enjoy their AT&T U-Verse service with the oodles of channels provided and, better yet, the AT&T U-Verse DVR included with the service that allows AT&T U-Verse users to record and watch television programs and movies at their convenience. It's awesome technology. However, as with any technology, awesome or not, things sometimes go awry. Such as issues with the AT&T U-Verse DVR.
Most Issues With Your AT&T U-Verse DVR can be easily resolved by resetting your AT&T U-Verse DVR with the following steps (note that these steps will not delete any of your recordings).
If this did not resolve your issue, try to resolve your issue with the AT&T U-Verse Troubleshoot & Resolve app on your TV using the following procedures:
Other options may include dispatching a technician or speaking to a Customer Care agent.
If your issue is still not resolved, contact AT&T U-Verse Customer Service for assistance.
The AT&T U-Verse Troubleshoot and Resolve app is provided by AT&T U-Verse to help customers perform a variety of functions to enhance their AT&T U-Verse experience, including:
AT&T U-Verse customers should note that the AT&T U-Verse Troubleshoot & Resolve app is also accessible online or via mobile device.
After thousands of AT&T U-Verse customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Dvr with At&t U-Verse? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T U-Verse if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T U-Verse in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Dvr with At&t U-Verse? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.