How Do I Return AT&T U-Verse Equipment After I've Cancelled?
If you want to return equipment to AT&T U-verse, you should do so within 21days after you cancel it to avoid extra charges. Late returns can attract charges of up to 150 dollars. AT&T U-verse also has conditions on the items that you can return. You can only return a product that you have bought from AT&T U-verse either at their corporate-owned retail shops, on their online platform, or over the phone.
For the returned equipment to be accepted, it must be in good working condition without physical damage. The product should be without damage from water. The equipment must also be returned in the original manufacturer's packaging. The equipment should be compact with all the original contents like the battery, charger, user manual, and intact software that have not been opened.
To return the equipment, you should return it together with the invoice and the receipts of the sale transaction. Failure to meet these criteria may make you return to be unsuccessful. There are some products that you cannot return once you have bought them including closeout items and items that have not been directly bought from AT&T U-verse.
If you buy a product from an authorized AT&T U-verse dealer, the products may not be eligible for return. If you have an insurance replacement items that you were given after an AT&T U-verse insurance claim, you cannot return it to AT&T U-verse.
How to Return AT&T U-verse Equipment after Cancellation
To return equipment that you have canceled in AT&T U-verse, you can follow the guidelines given below or contact the AT&T U-verse customer support for more help. Here is how you go about returning equipment to AT&T U-verse after canceling;
After thousands of AT&T U-Verse customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return At&t U-Verse Equipment After I've Canceled? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T U-Verse if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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