How Can I Lower or Monitor My AT&T Wireless Bill?
Most people don't realize they can negotiate their phone or Internet bills to be lower. Follow these steps to monitor your AT&T Wireless bill and learn how to potentially lower your costs.
AT&T is an American telecommunications company owning several subsidiaries, including AT&T Wireless. Originally founded in 1983, the organization has become the world's largest mobile telephone service provider. The company has operations internationally and maintains headquarters in Texas. AT&T Wireless provides its clients with mobile devices, phone plans for wireless and landline phones, and Internet services. If you're currently an AT&T Wireless customer, follow these steps to monitor or lower your bill.
Monitor Your AT&T Bill Online
You can check your current bill, and past bills, on your AT&T account.
- Go to https://www.att.com/my/#/login
- Sign in to your account with your User ID and password.
- Under your account settings, click on ‘My Bill.'
- If you have more than one type of service with AT&T Wireless, choose the service you want to see the bills for.
- To see a copy of your current bill, select ‘View Paper Bill.'
- To see copies of your past 16 bills, click on ‘Payments' and then ‘More Payment History.'
Note that only the account owner can view their bills online. Additionally, there is a delay of several business days from the billing period closing date and the bill to be available online for viewing.
Lower Your AT&T Bill Via a Customer Service Agent
You can try to lower your bill by talking to an AT&T Wireless customer service representative. Discuss your options with the agent, including
- If you're eligible for any current discounts or promotions
- If there are parts of your bill you can remove (i.e. international roaming)
- If you can change to a new plan or phone
You can have these discussions by calling into the AT&T Wireless customer support line or using the AT&T Wireless live chat function.
Additionally, you can visit an AT&T Wireless retail location. Go to https://www.att.com/stores/. Enter your city and state or ZIP code and find a store near you. Make sure to note the store's hours of operation before you plan your visit.
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AT&T Wireless
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