How Can I Lower or Monitor My At&t Wireless Bill?

Most people don't realize they can negotiate their phone or Internet bills to be lower. Follow these steps to monitor your AT&T Wireless bill and learn how to potentially lower your costs.

AT&T is an American telecommunications company owning several subsidiaries, including AT&T Wireless. Originally founded in 1983, the organization has become the world's largest mobile telephone service provider. The company has operations internationally and maintains headquarters in Texas. AT&T Wireless provides its clients with mobile devices, phone plans for wireless and landline phones, and Internet services. If you're currently an AT&T Wireless customer, follow these steps to monitor or lower your bill.


Monitor Your AT&T Bill Online

You can check your current bill, and past bills, on your AT&T account.

  1. Go to https://www.att.com/my/#/login
  2. Sign in to your account with your User ID and password.
  3. Under your account settings, click on ‘My Bill.'
  4. If you have more than one type of service with AT&T Wireless, choose the service you want to see the bills for.
  5. To see a copy of your current bill, select ‘View Paper Bill.'
  6. To see copies of your past 16 bills, click on ‘Payments' and then ‘More Payment History.'


Note that only the account owner can view their bills online. Additionally, there is a delay of several business days from the billing period closing date and the bill to be available online for viewing.


Lower Your AT&T Bill Via a Customer Service Agent

You can try to lower your bill by talking to an AT&T Wireless customer service representative. Discuss your options with the agent, including

  1. If you're eligible for any current discounts or promotions
  2. If there are parts of your bill you can remove (i.e. international roaming)
  3. If you can change to a new plan or phone


You can have these discussions by calling into the AT&T Wireless customer support line or using the AT&T Wireless live chat function.


Additionally, you can visit an AT&T Wireless retail location. Go to https://www.att.com/stores/. Enter your city and state or ZIP code and find a store near you. Make sure to note the store's hours of operation before you plan your visit.


Company:

AT&T Wireless


Why Did GetHuman Write "How Can I Lower or Monitor My At&t Wireless Bill?"?

After thousands of AT&T Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Can I Lower or Monitor My At&t Wireless Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Lower or Monitor My At&t Wireless Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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