How Do I Change My At&t Wireless Phone Number?

If you have AT&T and you want a new wireless number, the procedure for getting one is pretty simple. You can do it online, over the phone, or in person at an AT&T store. After you change your phone number you will need to record a new voicemail greeting for it.

If you have an AT&T phone and you want a new phone number, it's pretty easy to get. This article will teach you how.

AT&T's Wireless Phone Number Change Policy

If you change the number within 30 days of activation, the change is free. If it's been more than 30 days, you'll need to pay a $36 number change fee.

How to Change Your AT&T Number Online

To change you number online, follow these instructions:

  1. Listen to your voicemail messages and write down anything important. When your number changes, your voicemail changes, and your old messages will not be carried over to your new voicemail.
  2. Go to AT&T's web page.
  3. Sign into your account.
  4. Navigate to Mobile Number Change.
  5. Select your device.
  6. Follow the prompts.

Other Ways to Change Your AT&T Number

You can also change your number by going to an AT&T store or calling an AT&T customer service representative. Either way, the representative will walk you through the process.

How to Record a New Voicemail Greeting

After you have changed your number, you will need to record a new voicemail greeting. Follow these instructions:

  1. Turn on your phone.
  2. Hold down the "1" key.
  3. If prompted, enter your voicemail password.
  4. Choose option #4 from the main menu to get to Personal Options.
  5. Press "3" to change greetings.
  6. Follow the prompts to record a new greeting.

Note that prompts do tend to change from time to time, so listen carefully to the instructions before making a selection.

Updating the Wireless Number for Your User ID

You should also update the wireless number for your user ID by following these instructions:

  1. After signing into your AT&T account, go to your Profile.
  2. Select Contact Info.
  3. Select Phone.
  4. Find the My AT&T Wireless Number section.
  5. Select Add, Edit, or Remove.
  6. Click on Save.
  7. Enter the verification code you are sent.

Contacting AT&T

If you need help changing your number, you can get help from an AT&T representative. You can contact one by phone, help forum, or email.

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Why Did GetHuman Write "How Do I Change My At&t Wireless Phone Number?"?

After thousands of AT&T Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My At&t Wireless Phone Number? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My At&t Wireless Phone Number? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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