How Do I Get At&t Wireless to Lower My Monthly Rate?

This article outlines multiples techniques to get a lower monthly rate on your AT&T Wireless bill. The article discusses the best practices when asking for a lower rate and how to look at different angles to get reduced fees.

No one wants to pay too much for cellphone service, and the good news is, you don't have to be stuck with your current rate. If you are with AT&T Wireless, there are a number of ways you can get your monthly wireless rate lowered. You can contact customer service here, and below are some ways to get your monthly bill reduced.

Your Plan

First, review your plan. Before calling AT&T Wireless, look at what is in your plan and determine what you do and don't need in your plan. For example, if you have international calling but rarely use it, you can ask that feature be removed from your plan and use a calling card when making international calls. If you don't use a lot of data in a month, you can opt for a limited data plan which is usually much less than the unlimited data options. Also, if you have a limited data plan, make sure the person who uses the most data has the line that the data is attached to. Do you have lines on your plan that are not used often? If so, those lines can be removed from your plan. Check to see if it would be better to switch from a contract plan to a pay-as-you-go plan. Also, see if there are less expensive devices that will provide the same features as more expensive ones.

Where You Work May Matter

AT&T partners with a number of agencies and organizations to offer discounts to the employees of those entities. Check with your employer or with AT&T Wireless customer service to see if your business partners with AT&T for employee discounts. This step could shave as much as 25% off your monthly rate saving you a great deal of money each month. Also, if you are retired, you may be eligible for a senior or AARP discount on your AT&T plan.

Simply Ask

Sometimes the best way to get what you want is to ask for it when you call customer service. You and the representative can go through your plan and see where changes can be made, or promotions applied, that will lower your monthly bill. Also, you can ask for loyalty discounts if you have been a long-term customer, bundles deals or device trade-ins that can help lower the bill. Check to see if AT&T will match a competitor's rates to keep you from switching. Call AT&T Wireless a couple of times a year to see about discounts available.

Catch More Flies with Honey

Be polite. Customer service can be a very thankless job, so using good manners with the AT&T Wireless representative can go a long way in getting them to work with you to lower your monthly rate. The representative will be more likely to look for multiple ways to cut the bill for a polite customer.

Paying too much for AT&T Wireless doesn't have to be your reality. Using the tips above, you can cut your monthly rate and still keep the quality service you've come to enjoy with AT&T Wireless. Contact customer service here and get started on locking in your savings.

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Why Did GetHuman Write "How Do I Get At&t Wireless to Lower My Monthly Rate?"?

After thousands of AT&T Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get At&t Wireless to Lower My Monthly Rate? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get At&t Wireless to Lower My Monthly Rate? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 9 months ago
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