AT&T Wireless is an American telecommunications company offering wireless mobile and Internet services to its customers. The company was founded in 2000, has its headquarters in Atlanta, Georgia, and serves over 160 subscribers throughout the United States. If you're currently a customer with AT&T Wireless, keep reading to find out how to make a payment arrangement for your account.
Payment arrangements are for users who missed their bill due date and want to avoid having their service canceled. When you make a payment arrangement, you commit to making a payment on a future date. All payments are processed at 12 a.m. ET on the payment date. You can only cancel or change your payment arrangement date up to one day before the original bill due date. After your bill's due date, the payment arrangement can't be changed or canceled.
If you're having technical difficulties making a payment arrangement online, you can call into AT&T Wireless's customer support team. Ask if you're eligible to make a payment arrangement. Provide your payment details and your chosen date to the customer service representative. Keep the customer service agent on the line until you receive a confirmation email the payment has been processed.
If you're unable to make a phone call, you can contact AT&T Wireless's customer support team via the live chat. It's not safe to provide payment information over live chat systems so simply ask the customer service agent to walk you through troubleshooting the online process. First, ask if your account is eligible to make a payment arrangement. Keep the customer service agent on the chat with you until you process your payment online and receive a confirmation email.
After thousands of AT&T Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make a Payment Arrangement with At&t Wireless? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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