AT&T Wireless is an AT&T Inc. subsidiary that offers wireless services to at least 162.3 million U.S. subscribers. While the prominent wireless telecommunications provider is the go to company for many, you might find yourself wanting to opt out. Maybe you're unsatisfied with the service or moving to a new country. Whatever the case, you can choose to cancel your plan. Read on below for more information on how much it costs to cancel an AT&T Wireless plan.
AT&T offers all clients a 14-day trial period from the purchase date to test the service without facing early termination charges. If you cancel the service after the trial period, you'll incur an early termination fee depending on your service. The cancelation fee is generally $175 minus $5 for each month you stuck to the agreement. So, if you're under a two-year contract and maintained the service for 11 months before canceling, your fee will be $175-$55=$120.
If the cancellation fees are too much for you to handle, you can try to get around them. One of the best ways to avoid the charges is to wait out the contract. If your contract is almost ending, try to hang in there for longer if possible.
At times, you just do not want to continue with the wireless service provided by the carrier you currently have. That might be because you stay in or are relocating to a region with poor reception. Another reason could be that a new employer will be paying for your wireless service or you just want to try a new carrier. No matter the reason, you ought to know the steps required to cancel an AT&T Wireless service.
The first step is to assess your current AT&T wireless contract. Check to see the length of the agreement. Given that your contract is still active, you can choose to hold out for a while until the commitment expires. That will help in avoiding early termination fees.
Secondly, you'll need to find a comfortable location that will allow you to converse with AT&T customer service seamlessly without distraction. Now, call the AT&T Wireless customer service number to speak to a live representative. Inform the agent about your need to cancel your wireless service, and ask for the potential termination fees.
The representative will attempt to get you to remain with the carrier, by maybe trying to sweeten the deals. But, you should stay assertive, polite and stand your ground. Give a solid excuse for wanting to leave your current carrier.
You should not get angry or start yelling at the customer service agents. They have an obligation to AT&T to retain as many customers as possible. The politer you are to an agent, the smoother and quicker the cancelation process will be.
If you're planning to move to a new carrier, but still want to keep your current number, you can make a transfer. You should take a copy of the latest cell phone bill for your account when you identify your new carrier. Your billing details should stay the same from the previous provider to the new one. Your phone number can only be transferred if specific conditions are met. Usually, it is the new carrier that presents the request to the former carrier when transferring contracts.
Once your service is canceled, you will be free to invest in another carrier.
After thousands of AT&T Wireless customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Much Does It Cost to Cancel My At&t Wireless Plan? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T Wireless if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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