AT&T makes it easy for customers to manage their accounts. There are a variety of convenient ways to access your account, whether you're on the go or at home.
Call Customer Service
Customers who want access to their AT&T accounts can always call customer service. Customer service representatives can give you information and offer help for any problems a customer may have. You will need your account number as well as your billing address to get information on your account. It should be noted, however, that you will need to be a registered user of the account to get information. However, customer service will grant you access to your account information without you having to use the AT&T app or visit the website.
Customers also have the option of going online and selectingmyAT&T to view their accounts. Log in with your username and password. Then select billing and choose the account you want to view. Your account history will come up. You can expand any section you want to see to get more details about your account or bill. This option will allow you to look at any account you want to view. However, in order to use myAT&T, you must register and create a user ID and a password. You can add as many accounts as you want for Wireless, home phone, or AT&T Mail. You can also add accounts for:
Once you've added these accounts you can use your app to view and manage your accounts or access the website.
Use Your Mobile App
You can also use your app to access your account and make any necessary changes. If you want to view billing information simply select billing. You can also view up to sixteen bills at a time by selecting more payment history. You can manage your accounts by using the mobile app just as easily as you can by accessing the website.
After thousands of AT&T customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Access My At&t Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Access My At&t Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.