How Do I Transfer My At&t Account to Another Carrier?

If you figure its time to switch be sure that myAT&T service remains competitive to let you make frequent arrangements. You will find that the process of reverting is as easy as modifying any settings.

The decision to change from myAT&T to another is not a light decision. This is because your hard-earned dollars are involved, and moving the financial from one carrier to another is not an easy task. If you are a myAT&T customers you may have the convenience of doing this online depending on their carriers' link policies. It remains that the necessary due process takes place whenever a switch happens to avoid future inconvenience.

Committing to a new carrier

You may be seeking a change from your myAT&T to other carriers on the following grounds:

  1. AT&T does not cover your area or a place you plan to travel to in future

  2. One of the other carriers are providing an offer you want

  3. Competitive rates on other smartphone providers' plans

  4. The AT&T service may be incompatible with a smartphone you have or plan to buy

Once you make up your mind, you can proceed to finish the process to start the new switching deal. The normal procedure requires that all switching deal involving myAT&T services first clear any due balance on their registered account status. If you operate a combined billing of all the services(AT&T Internet, U-verse TV, wireless, DIRECTV, and phone) you may need to separate them before the transfer

A how-to guide for switching

If you are clear on any past-due balance, you can advance to sign-up for the switch.

  1. Sign in to your myAT&T account

  2. Proceed to Transfer Billing Responsibility

  3. Enter all the necessary account information and confirm its correct

  4. You will then create a 4-digit personal identification number(PIN). The PIN plus your myAT&T account, and ZIP Code is necessary to complete the new carrier taking over the responsibilities of your service.

  5. Progress to follow the instructions to transfer my AT&T billing responsibility

Understand that the new carrier account you wish to transfer to may have to accept the billing responsibility within 14 business days of submitting your request or the process terminates.

Depending on your new carrier, the steps of accepting the billing responsibility should remain straightforward. No later than 14 business days after filling for the request take the following steps.

  1. Sign in to your new carrier's online service

  2. Check the account categories for Accept Billing Responsibility

  3. Enter the prompts and select Next

  4. Confirm all the billing information is correct

  5. Accept the Terms of Service and proceed with the prompts

  6. Click on submit

Unless the initial transfer my AT&T process was unsuccessful, you should receive a message on your line of service or email of your new plan. If it fails to contact AT&T customer support to complete the acceptance of AT&T billing responsibility. Also ensure that your new service provider is aware of the switching taking place.

What else to consider

While switching cell phone providers is no longer tiresome, there are a few crucial preparations to think about before you bail.

  • Don't your active myAT&T service plan before initiating the process of switching to the new service provider

  • Make sure your myAT&T service is paid off

  • Get all your myAT&T account details in order before starting the process(name, account, number, address, passwords, and pins)

  • Make sure to back-up your myAT&T account details

  • Check if your new carrier supports your current devices or you will need your compatible phone

  • If you are a current customer, check on any early termination fees on your existing service contract

How Do I Transfer My At&t Account to Another Carrier?

Why Did GetHuman Write "How Do I Transfer My At&t Account to Another Carrier?"?

After thousands of AT&T customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Transfer My At&t Account to Another Carrier? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for AT&T Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My At&t Account to Another Carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated 9 months ago
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