Updating your AT&T profile is a fairly simple process. It's something that can be accomplished in more than one way. Of course, you can contact customer support if you don't want to do it on your own. Customer service can make note of any changes to your account without you having to make the changes yourself. However, you can also make updates to your account without calling customer service to make the changes.
If you want to update your AT&T account on your own, simply login to your myAT&T account and go to contact information. Select the option for email, address, and phone then select edit. Once you've selected this option make all the changes you need to make and save your changes. This process is the same regardless of the type of AT&T account that you update. Simply select the specific account that you want to update from the drop-down window and follow the same steps outlined to make the changes.
Call Customer Service
If you decide to update your information by calling customer service, simply call the toll free customer service number. An auto attendant will answer your call and you will be asked to enter your account number. After this, you will be connected to a customer service associate who will help you make any needed changes. Customer service can make changes to your address, phone number, email, and other important details of your account. These changes are updates immediately.
After thousands of AT&T customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update Information in My At&t Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AT&T if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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