How do I cancel my AT&T services?
A simple 4 step guide for solving this common AT&T problem quickly and effectively by GetHuman
Name on the account, Billing address
(Note: If you are looking to cancel your service, know that AT&T has a Early Termination Fee (ETF) that is almost unavoidable. In order to avoid the fee, you should target the end of a billing cycle as you will still be paying for the remaining time until the end of the contract or pay period. This cannot be done online as this can only be done on the phone.)
Step 1: AT&T doesn't let you cancel your service on their website. Unfortunately you'll need to call them.
Step 2: Be sure you have the correct information available to give to the representative to help make the process easier. This may mean having: Your account number Your telephone number Your social security number
Step 3: Try calling them on the phone. Below is a link to our best Phone Number - https://gethuman.com/phone-number/AT-T
Step 4: You should be all set and shouldn't have anything left to do! Nice!
Categorized:FlyingCashew4 years ago
About this Step by Step Guide
After thousands of AT&T customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I cancel my AT&T services?; I am not able to access my new account. Tried paying bill online but kept taking me to a login wher; I want mynumber removed from my mother's att paid wireless mobile account so I will no longer receiv; I transferred service from AT&T to another carrier. My phone was automatically locked by AT&T...; AT&T is doing work in our area, cut a line or somehow impacted my internet. No service since Thu...; I need the address for mailing in my payment... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 106 minutes to get through these steps according to other users, including time spent working through each step and contacting AT&T. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for AT&T Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I cancel my AT&T services? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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