How do I unlock my AT&T SIM card?

A simple 6 step guide for solving this common AT&T problem quickly and effectively by GetHuman

Before you get started, be sure you have: Username, Password
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Here is how to unlock your AT&T sim card - Step 1: Sign into myAT&T
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Step 2: Then go to "Wireless"
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Step 3: Then go to "My Phone / Device"
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Step 4: Click your device that needs the PUK code
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Step 5: Click Unlock SIM using your PIN Unlock Key that is given
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Or you can call with a friend's phone https://gethuman.com/contact/AT-T Good luck!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of AT&T customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I unlock my AT&T SIM card?; I need the address for mailing in my payment; Issues with cellular bill not as promised by ATT; New motum installed. Bought new computer & can't get internet; Bought Iphone with activation lock and found sim card in it. Want to know the owner, that he acti...; Need telephone number to file a formal complaint!... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 122 minutes to get through these steps according to other users, including time spent working through each step and contacting AT&T. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for AT&T Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I unlock my AT&T SIM card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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