How Do I Apply for Access-A-Ride?

In summary, Access-A-Ride is a transportation service for people with disabilities that is available in New York. The specific areas with access to the Access-A-Ride in New York are Manhattan, the Bronx, Brooklyn, Staten Island, and Queens. This service is available all year round for 24 hours and 7 days a week. To apply for the Access-A-Ride, you should get in touch with their customer support team who will send you an application form and then send you for a physical assessment to determine your eligibility.

Access-A-Ride (AAR) is a public transportation service for people with disabilities. If you have a health condition that makes it hard for you to use public transport like subways and buses, you are also eligible for Access-A-Ride. Access-A-Ride operates for 24 hours a day, seven days a week, and throughout the year. The Access-A-Ride services are available in New York.

Areas in New York with Access-A-Ride transportation services include the Bronx, Manhattan, Queens, Brooklyn, and Staten Island. The service also accesses the Westchester and Nassau counties. The fare of the Access-A-Ride is the same as that for other public transport means and there is a shared-ride program where you can share your ride with other people. Access-A-Ride operates by following the guidelines given by the Federal Americans with Disability Act (ADA)

When you are planning to use the Access-A-Ride, you can call the paratransit command center between 7 am to 5 pm on any day. To book an Access-A-Ride trip for you, the reservationist will ask for your ID number that is on your AAR card, the date of your trip, and your pick up address. They will also ask for the destination address.

Other details that you need when planning for an Access-A-Ride trip include the time when you will be traveling, the phone number of your destination, and whether you have any other special instructions for your trip depending on your disability. The reservationist will inform you when your trip has been successfully booked or if you need to make some changes to your trip. On the day of the trip, arrive at the pick-up address 30 minutes before your trip.

Access-A-Ride Application

To apply for an Access-A-Ride, you can follow the guidelines given below or contact the Access-A-Ride customer support team for more assistance. Here is how you go about applying for an Access-A-Ride;

1. Call Access-A-Ride

To apply for an Access-A-Ride, you have to schedule an appointment with them through a phone call. During this call, you can tell the Access-A-Ride team about yourself. This helps find out whether you qualify for the Access-A-Ride. If you do not speak English, there are interpretation services available and they are free of charge.

2. Filling an Application Form

The next step after making a call to Access-A-Ride is completing their application form. Access-A-Ride will mail you this form which you can then submit once you complete it.

3. Physical Assessment

The next step in the Access-A-Ride application process is attending a physical assessment. You can get a paratransit ride to transport you for the physical assessment and back. Some of the things that you will be required to do during the physical assessment is demonstrating whether you can use the subway stairs, travel to the subway station, ride or exit these public means on your own.

4. Final Decision

The Access-A-Ride team will notify you through mail whether you are eligible for the service. This should happen within 21 days. If you do not get this mail, you can call Access-A-Ride, live chat with them, or send them an email. If your Access-A-Ride application is denied, you can appeal this decision within 60 days after receiving the notification.

Why Did GetHuman Write "How Do I Apply for Access-A-Ride?"?

After thousands of Access A Ride customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Apply for Access-A-Ride? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Access A Ride if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Access A Ride Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Access A Ride in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Apply for Access-A-Ride? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Access A Ride

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