You may cancel your Acorns account whenever you please. To cancel your trial or monthly membership, sign in to your account and click on the option 'My Acorn TV' and then 'Manage Account.' Click 'Cancel' to complete the process.
Canceling Your Account with Acorns
On the iOS App
1. Click on the menu at the top left of the screen
2. Click on the option 'My Settings'
3. Click on 'Manage My Account' and then 'Close Account'
If you have a Later or Spend account, you will need to speak with a customer care agent. They will help you find the most appropriate account for your needs. If you wish to close your Core account, you may proceed with these steps;
1. Click on the reason you want to close your account and then 'Next
2. Select 'Close Account' to complete the process
If you have pending investments that have not started to process, they will be canceled automatically. If you have investments that have already started processing, you cannot cancel them. They will be liquidated and transferred to your funding source. If you are unsure about your processing investment, check your Past Screen.
When you request to close your account, your funds should be liquidated and sent back to your source in three to six business days. If you do not receive it, you may contact the support team and ask for help.
When closing your account, note that you may need to pay a closure fee and taxes from the IRS. You may avoid paying any fees by transferring all your funds out of the account.
Canceling on the Web
1. Open Acorns in your internet browser
2. Sign in to your account. If you are not signed in automatically, enter your email and password
3. Tap on the 'Login' button
4. Click on your profile icon at eth top right of the page to open a drop-down menu
5. Click 'Settings' and you will be directed to a new page
6. Click on the 'Subscription' button under the 'Personal' section in the settings page
7. Click 'Close my Account'
8. Follow the instructions that follow to complete the process
9. You may have to confirm your bank account or billing information depending on the status of your account
10. Your funds will be liquidated and sent back to your funding source in three to six business days.
If you can't cancel on the web app, you may request help from the support team. The best way to contact Acorns if you need support is on the phone. You get the chance to speak directly with a representative. They will identify the cause of your problem and give you the most appropriate help.
If Your App Crashes
If your app crashes immediately after you open it, there may be a problem with your local data. Uninstall the app and install it again. Uninstalling the app does not cancel your account. You will find all your information when you re-install it.
How Long Do Withdrawals Take?
Withdrawals typically take three to six business days to post in your account. There is a compulsory two-day settlement period. The Securities and Exchange Commission (SEC) demands this period when trading with ETFs.
There may be a five-day hold if you withdraw money after a recent investment. The wait time is meant to ensure that fraudulent activities are not conducted in your account. Even though the wait can be frustrating, it helps keep your account safe.
If you have any trouble completing your transactions, you should contact the support team and ask for help.
After thousands of Acorns customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Account with Acorns? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Acorns if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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