What Do I Do If I Can't Redeem My Money with Acorns?

Acorns is an American financial technology and services company that focuses on micro –investing and robo-investing. The firm utilizes a user's spare change to invest in various portfolios, primarily in (Exchange Traded Funds) ETFs.

Redeeming money with Acorns involves redeeming a gift card or withdrawing money earned from investments. Sometimes users of Acorns have trouble redeeming their money.

Issue redeeming your money with Acorns may be caused by several factors. If you are having trouble redeeming a gift card with Acorns, you should ensure that you have an account that is verified. If not, you will not be able to redeem any money from the account.

Another reason why you may have trouble redeeming money from your Acorns account is if you do not have a verified funding source. Verifying your funding source is a security measure meant to protect your account from fraudulent parties.

Acorns will send two micro deposits to your account to confirm that the banking information you submitted is indeed yours. It usually takes one to three days to see the micro deposits in your bank account balance. When you see the deposits, log in to your Acorns account and input their respective amounts when prompted.

If you have a verified Acorns account and funding source but are still having problems redeeming your money, you should ensure that you are using the correct withdrawal method for your device.

Withdrawing Money from Acorns

You can redeem your funds from Acorns through three options: the web app, the Android app and the iOS application.

Withdrawing Money from the Web App

You can redeem your funds from Acorns through the web app by following these steps:

1. Open the Acorns web app

2. Sign in to your Acorns account

3. On your account homepage, click the card tagged, 'Invest for your future'

4. Subsequently click on the card labeled, 'Core Investment Account'

5. Click the circular button tagged 'Withdraw'

6. Enter the amount of money that you would like to withdraw from your account. Ascertain that the selected funding source is the platform through which you would like to receive the funds.

7. Click 'Withdraw' to confirm the withdrawal.

Withdrawing Money from the Android App or iOS app

1. Open the Acorns web app

2. Sign in to your Acorns account

3. On your account homepage, click the card tagged, 'Invest for your future'

4. Subsequently click on the card labeled, 'Core Investment Account'

5. Click the circular button tagged 'Withdraw'

6. Enter the amount of money that you would like to withdraw from your account. Ascertain that the selected funding source is the platform through which you would like to receive the funds.

7. Click 'Withdraw' to confirm the withdrawal.

How Long Does It Take to Withdraw Money?

Redeeming money from your Acorns account takes varying amounts of time. The Securities and Exchange Commission (SEC) mandates a mandatory 2-day settlement period when buying or selling shares in Exchange Traded Funds (ETFs). The period is also referred to as a Regular Way Settlement period and as soon as the time period expires, Acorns will initiate a the process of getting your money into your checking account.

For the above reason, settlements can take anywhere between 3 and 6 days to be reflected in your checking account.

Acorns can also implement a five day withdrawal hold on your Acorns account to prevent fraudulent activity when you try to withdraw money after a recent investment. Though it may be frustrating, it is recommended that you be patient and wait for the hold to elapse as it is designed for the safety of your account.

If you have any issues redeeming money from your Acorns account, you can also contact Acorns customer support for assistance. You retrieve their contact information from GetHuman.

What Do I Do If I Can't Redeem My Money with Acorns?

Why Did GetHuman Write "What Do I Do If I Can't Redeem My Money with Acorns?"?

After thousands of Acorns customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Can't Redeem My Money with Acorns? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Acorns if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Acorns Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Acorns in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Can't Redeem My Money with Acorns? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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