How Do I Get a New Aeroplan Card?

You can earn points and rewards with an Air Canada Aeroplan card. To get an Aeroplan card, go to the sign-up page on the company's website and fill out all the information. Contact customer support if you can't sign into your account or have other issues with the Aeroplan program.

Air Canada Aeroplan has 5 million members and is the largest frequent flyer program in Canada. With an Aeroplan card, you get to earn points and use them for flight rewards, vacation packages, hotel stays, car rentals, gift cards, travel experiences, and other extras. Members can also transfer, gift, and donate their points.

How Do I Get an Aeroplan Card?

If you don't have an Aeroplan card yet, you'll need to sign up first to join the program.

Steps to sign up for Aeroplan:

  • Go to the Air Canada website
  • Fill out the account information page with a valid email address and create a password
  • Check the "I have read and accepted Aeroplan's Terms and Conditions" box
  • Fill out the Personal and Contact Information page
  • Follow the instructions provided on the website

The Aeroplan program is only administered online. Membership is free, but you can only enroll in the program once. All forms of communication will be by email only.

What if I Already Have an Aeroplan Number?

If you haven't registered your account yet, you'll need to complete your enrollment online to enjoy all the features of your Aeroplan card. Keep in mind that you'll need to create a new account if you haven't used your Aeroplan in over five years, since the company cancels accounts after that time.

How to complete your registration:

  • Go to the Air Canada website
  • Enter your Aeroplan number
  • Check "I have read and accepted Aeroplan's Terms and Conditions" box
  • Click Continue
  • Follow the instructions on the Complete Your Enrollment page

What if I Forgot My Aeroplan Number?

Whether you have misplaced or forgotten your Aeroplan number, you can retrieve it by entering the personal details associated with your account.

  • Make sure that the information you provide matches the information you provided to Air Canada. Fill out your first and last name, birth date, postal code, and phone number
  • Don't forget to check "I'm not a robot," then click Submit
  • Follow the instructions on how to retrieve your Aeroplan number
  • Go back to the Complete Your Enrollment page and enter your Aeroplan number, and click Continue

I'm Still Having Trouble Signing In or Signing Up to the Aeroplan Program

If you have questions about your Aeroplan card or still have trouble signing in, visit Air Canada's FAQ page. For further assistance contact customer support.

Why Did GetHuman Write "How Do I Get a New Aeroplan Card?"?

After thousands of Aeroplan customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a New Aeroplan Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Aeroplan if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Aeroplan Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Aeroplan in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a New Aeroplan Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Aeroplan

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Get an Aeroplan Card
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