How Do I Cancel My Air Canada Flight and Get a Refund or Credit?
If you change your mind about an Air Canada flight, you may cancel it and get a refund fast. You may get a refund if you cancel your booking within 24 hours. Air Canada will issue a refund for the cost of your ticket. They will cancel your transaction. If you are canceling a booking whose upgrade has already been confirmed, you must contact Air Canada Reservations for a refund.
In-Flight Pass bookings, credits that were canceled two or fewer hours after booking are credited back to your account, and you don't incur any cancelation fees.
Some tickets are not refundable. At the time of purchase, check your ticket to ensure that you understand its terms and conditions. If you are unsure, the customer support agents may help you. Most promotional tickets are non-refundable. For others, you may need to pay a refund penalty. The penalty may lower the value of your ticket significantly.
How Air Canada Online Refunds Work
You may get a refund for your entire fare for certain bookings. In such bookings, you receive an online refund. You have the option of getting a monetary refund or retaining the value of your ticket for future travels.
Air Canada may offer a part of your refund. You may apply the balance of the unused ticket to a travel in future.
If your ticket was non-refundable, you get nothing at all in the event of a cancellation. However, the value of the ticket may be banked as credit for future travels. Reach out to Air Canada Reservations, and they will help you us the value of the non-refundable ticket.
On the Refund Services page, you may find additional information about how Air Canada processes refunds. You may also learn to use the value of your unused tickets.
If you are looking for a refund for bookings that have already been upgraded, you must contact Air Canada Reservations for help.
You may cancel your booking online under the following circumstances:
You cannot cancel your booking online if:
Contacting the Support Team
There are two main ways to contact Air Canada if you need help from their customer service team. The best way to contact them is on the phone. Phone support is fast and convenient. It allows you to speak directly with a customer care agent. They will ask about the nature of your problem and direct you to the most appropriate help.
Alternatively, you may seek support from the help desk. It has plenty of tips that may address your concerns. The Air Canada help desk is the first support option for most customers. It has answers to frequently asked questions and allows you to learn from both the support team and other customers.
After thousands of Air Canada customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Air Canada Flight and Get a Refund or Credit? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Air Canada if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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