How Do I Change My Air Canada Flight?
How Do I Change My Air Canada Flight?
You can change your Air Canada flight at a fee. The amount you pay for a change depends on the type of flight you wish to change. You have to pay the change fee in addition to the difference in cost.
You can change your flight on Air Canada's website under the tab ‘My Bookings.' If your booking meets the eligibility requirements for online changes, you will find the ‘Change' option on the page. The applicable fare differences and change fees are stated as well. You can view them before completing your change. You also have the option to cancel your flight online.
You may cancel online under the following circumstances:
- You wish to cancel your flight two or more hours before departure
- You made your booking on Air Canada's website
- You wish to cancel the entire booking.
You may not cancel online if you didn't book on the website. In such instances, you have to cancel through the same method you booked
Follow these steps to cancel your booking online:
- Click on the tab ‘Manage my Bookings' on the website
- You may find your booking by:
i). Accessing one Flight Booking. You may do it by entering your last name, the last number on your credit card, and booking reference
ii). Sign in and view all bookings in your account. Choose the booking you want to cancel
- Click on the link ‘Cancel Booking' on your booking page.
- Follow the prompts to cancel your booking
- When the process is complete, you will receive a confirmation email
If you cancel your booking, you may be eligible for a refund. If your ticket is refundable, certain conditions may apply. You may need to pay a refund penalty. If you are unsure of the eligibility of your ticket for a refund, contact the customer service team for help.
Contacting the Support Team
If you need help changing your flight on Air Canada, the customer service representatives may give you the help you need. The best way to contact Air Canada for help is on the phone. It is the fastest support option, and you get to explain your concerns in detail. However, you may need to call a few times before getting answers. If you don't get answers the first time, call again, and you may be connected with a more helpful agent.
The help desk is a popular support option, as well. It is excellent if you don't necessarily need to speak with an agent. Consider looking for help on the help desk before contacting the support team directly. Going through the help pages, you are likely to find a solution to your problem. It has lots of reminders, tips, and suggestions. The help desk allows you to find answers from both the customer service team and other customers. If you end up going back and forth with the customer service team, they may suggest that you contact them on the phone.
Why Did GetHuman Write "How Do I Change My Air Canada Flight?"?
After thousands of Air Canada customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Air Canada Flight? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Air Canada if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
Why does GetHuman Write How-to Guides for Air Canada Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Air Canada in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Air Canada Flight? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.