How Do I Upgrade to Business or First Class on Air Canada?
Air Canada allows its passengers to upgrade to first or business class if they are eligible. All upgrades are subject to availability. Air Canada permits upgrades from both premium economy and economy class. Not just from one class to the next one.
Types of Upgrades
There are a few types of upgrades on Air Canada. They include:
1. Air Canada Bid Upgrade
This option allows you to upgrade your economy ticket by bidding money. It is available for Air Canada, Air Canada Rouge itinerary, and Air Canada Express
With this option, you can upgrade using credits from Air Canada. They are available for Air Canada Express, Air Canada Rouge itinerary, and Air Canada.
3. Star Alliance Upgrade Awards
You can upgrade your Air Canada and Air Canada Express flights using currencies from participating partners.
4. Last-Minute Upgrade Purchase
With this option, you can upgrade to first or business class by paying cash at a self-service check-in kiosk or at check-in. the goal of this option is to sell empty seat right before departure.
Before upgrading, you must first find out if upgrade space is available. The most effective way to do it is by contacting the customer service agents. Getting an upgrade indirectly depends on your elite status.
Bidding for a Class Upgrade
The option of bidding for an upgrade is available if all first or business class seats have not been sold ten days before the date of departure. On the Air Canada web page, you can find out if your flight is eligible for bidding. Once on the page, retrieve your reference and booking code. Use them and your last name to make an effort. On the offer page, you can view a sliding scale for strong or weak bids.
Before making a bid, ensure that your credit card details are correct. If your bid is accepted, they will automatically charge the card you have on file.
You have the option to change or cancel your bid 96 hours before the time of departure. Once your bid is accepted, you will receive a notification email.
Paying for an Upgrade
This method allows you to get an upgrade within 24 hours before the time of your flight. It is the surest way to get an upgrade since bids are not always successful. Log into Air Canada's website, check in for your flight and see if the upgrade option is available.
Contacting the Support Team
The best way to contact Air Canada if you need help is on the phone. It gives you the chance to speak directly with a customer service agent. Phone support is the fastest option
Before speaking directly with an agent, consider seeking help from Air Canada's help desk. It allows you to get answers from both the support agents and previous customers. The help desk has answers to frequently asked questions. It has plenty of reminders, suggestions, and targeted tips. It is the first support option for most customers.
After thousands of Air Canada customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Upgrade to Business or First Class on Air Canada? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Air Canada if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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