Air Canada is one of the airlines that take part in overbooking flights since the majority of times some people will not show up for their flight. However, in the rare instances that everyone shows up, there will not be enough seats to accommodate everyone, and therefore, some people will be asked to voluntarily give up their seats in exchange for compensation. If there are no volunteers than the airline will have to choose passengers to bump from the flight that will also be compensated for their troubles and assisted in making other arrangements. This article will explain what to do if you were bumped from an Air Canada flight.
According to the Canadian Transportation Agency (CTA) Canadian carriers generally assist passengers who have been bumped from their flight to find the next flight available that reaches their destination at no extra cost. If you were bumped from your flight or forced to give up your seat at Air Canada, for reasons within its control, not only will the travel agents assist you to schedule another flight, but Air Canada is also required to compensate you whether it was voluntarily or involuntarily.
In addition to assisting you with transportation to your destination, Air Canada will provide compensation for a person who was denied boarding. Compensation will be given right there and then when the passenger is bumped unless certain circumstances prevent it, such as alternate transportation was provided that departs before payment can be made. In this case, payments will be mailed out or made by other means decided at the time the passenger is bumped. Compensation is given in cash, check, bank draft, or, if accepted, in a credit voucher issued in the person's name that is good for one year of future travel with Air Canada in the amounts of $200 to $600 at their discretion. If you have any further questions, click here to contact a support agent at Air Canada now.
In the event where there are more passengers than the aircraft can carry, Air Canada will request volunteers who hold a confirmed ticket, to give up their seats in exchange for compensation where the amount will be determined by Air Canada. If a person has already given up his or her seat once in the past, they will not be asked later to do so again. Should all passengers refuse to give up their seats, Air Canada will decide who to involuntary bump.
After thousands of Air Canada customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Was Bumped Off of My Air Canada Flight? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Air Canada if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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