Step By Step Guides for Solving AirBnB Issues

Instructions to help with popular customer service issues

Popular AirBnB How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AirBnB customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AirBnB customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AirBnB customers

Hi, the application is not working and I need the b&b address since I reserved for tonight
Need to find address of stay. Website is down. Verify reservation is still valid.
My issue is the host and the place. I am here for work doing insurance adjusting and ch...
Can't log into my account
We contracted Covid ** and now can no longer go to our reservation. We need a full refund.
App isn't working, and I need the address to get to my booked airbnb
I am having issues getting into my account as a host. It’s not popping up to let me swi...
I cannot login into my account ...*Please call me i have questions also about my reserv...
We cannot check into our house as the airbnb is down
Yes I am trying to see will there be any available room coming up at the Airbnb I am at
We reserved a home on Airbnb for ***** - ***** in Rockford, Il. The price is $***.**. H...
I made a quick decision on the property we reserved but I did not see that it does not...
Are they covered by insurance from air bnb or am I covered? please answer soonest as th...
Guest has damaged carpet how do I handle
Hello. I made a reservation for an apartment for ** days in Lodz, Poland. Yesterday i r...
good day **we need tax invoices
Guest is trying to book and messages coming up saying implemented restrictions on booki...
A guest is trying to book. Message popping up saying implemented restrictions from book...
See more issues reported by AirBnB customers

Does GetHuman write how-to guides because they are a partner of AirBnB?

GetHuman has no affiliation whatsoever with AirBnB, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AirBnB have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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