Step By Step Guides for Solving AirBnB Issues

Instructions to help with popular customer service issues

Popular AirBnB How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AirBnB customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AirBnB customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AirBnB customers

Hi I listed our property in roscommon on Friday I accepted * bookings,as you can imagin...
Not allowing me to book, saying try again
Won’t let me add my phone number
The refund being sent to my previous credit card is no longer active
Me an blokiado mi cuenta sin raz*n alguna. No s* si fue por la raz*n de poner ka tar...
i have been charged on my Visa with * items which are not mine. the ref *s are*HM*QCMT...
Need to discuss a matter about a currently staying guest
I am looking to get more information on managing multiple listings and payments, please.
We run siargao Homley Homestay look into our account u will c the problem guest has arr...
I have never used Airbnb before. I am in Jamaica with my family. I need to check out...
guest cancelled early and want to alter. it's against our refund policy
The contact numbers do not work. Further, they are localized for where I am at (MX) - n...
We need help please call us ********** we don’t have access to the room since yesterday...
my account was hacked i can no longer enter
I want to make a payment today but pay one tomorrow as well using different cards. It's...
Trying to check in at *th coral suites in Playa del Carmen. Initial email provided when...
My Airbnb account was not allowing me to make reservation from card so I made new accou...
Being charged for an addon day at ***plus dollars. Owner cannot explain as he says char...
See more issues reported by AirBnB customers

Does GetHuman write how-to guides because they are a partner of AirBnB?

GetHuman has no affiliation whatsoever with AirBnB, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AirBnB have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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