How Do I Change My Booking on Airbnb?
AirBnB is an online accommodation marketplace where users offer and find lodging and tourism experiences. The site does not own any of the real estate listings but make commissions with every booking.
Guests on the site can see a listing, the nightly rate and then decide whether or not to make a reservation. However, due to unforeseen circumstances, you may be forced to make a change for the reservation and lucky enough for AirBnB customers, it is possible to do so.
Changing Your Reservation as a Guest
To make a change to a confirmed reservation as a guest, you will have to submit a change request to your host through the following process:
- Open the AirBnB app
- Go to 'Trips'
- Choose the trip you would like to change
- Click 'Your home reservation.' If you are already on the trip, you may have to click your check-in date
- Scroll down and select 'Change reservation'
- Change the details of your reservation including the duration of your stay and the number of guests
- Click 'Submit alteration'
- The host will have to accept your request. If they do, your reservation will be updated and you will be charged or refunded appropriately depending on the change. If the host does not accept your request, your reservation will not be charged.
You should know that you will not be able to change a reservation that has already ended. Moreover, to change the details of your change request, you will have to withdraw your request and then submit a new one.
The host will alter their pricing if you added any days to your stay. The new reservation will reflect the price change unless you booked a special offer.
If your reservation is eligible for a price discount, it will affect the reservation dates regardless of whether you qualify for the discount or not.
Changing a Pending Reservation Request
If your reservation has not yet been accepted by the host, you can withdraw the request and send an updated reservation request. To change such a reservation request, follow these steps:
- Launch your web browser and open the AirBnB website
- Go to 'Trips' and find the pending reservation request that you would like to change
- Click 'Withdraw Request' and subsequently click 'OK' to confirm the change. If you desire, send a new request with your altered dates or guest number.
Changing your reservation during the trip
AirBnB affords guests the ability to change their reservation request if their trip has already started. You only have to send your host a change request for approval.
The process of submitting such a change request is as follows:
- Open the AirBnB app
- Select the trip that you would like to change
- Scroll to the bottom and click 'Change reservation'
- Change the dates of your reservation and click 'Change' to confirm.
It is paramount to note that you cannot change a reservation once your check-in time has passed.
Changing Long Term Reservations
Any AirBnB reservation that lasts for 28 nights or more, you reservation will be subject to the long term change and cancellation policy. The host will also need to approval the change request in this case.
You will need to get an approval from the host concerning the change. However, it needs to be 30 days before the check-in date. If the trip has started but it is less than 30 days before the checkout date or if the guest is altering the check-in date or prolonging the reservation.
A long term reservation change can happen automatically if it is 30 days or more before the check-in date or if the trip has started but it is 30 days or more before the checkout date.
If you have any problems changing an AirBnB reservation, you should contact them directly for assistance. You can obtain their contact information from GetHuman.
Why Did GetHuman Write "How Do I Change My Booking on Airbnb?"?
After thousands of AirBnB customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Booking on Airbnb? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AirBnB if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
Why does GetHuman Write How-to Guides for AirBnB Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like AirBnB in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Booking on Airbnb? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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