Airbnb is an online marketplace for arranging lodging or homestays, as well as tourism experiences. Users can either be renters and arrange for stays at other user's homes. Or, users can be the renters that earn money by allowing people to stay in their properties. Airbnb was launched in 2008 and operates worldwide. If you have an account with Airbnb and need to update your credit card information, follow the instructions as outlined below.
Go to www.airbnb.com
In the top right corner, select 'Log In.'
Sign in to your account with your email address and password. Alternatively, you can sign in with your Facebook or Google accounts.
In the top right corner, select on your circle photo and then select 'Account.'
On the next screen, select 'Payments and payouts.'
Under the payment methods, select 'Add payment method.'
Enter your new payment details and select 'Done.' Note that Airbnb accepts Visa, Mastercard, Amex, and Discover cards.
Next, you will want to make your new card the default card. Next to the new credit card, select the icon with three dots. Select 'Set Default.'
You may now want to delete your old card from the account. If so, select the icon with three dots next to your old card and select 'Remove.'
You will receive a confirmation email that the new credit card is now on file.
If you're having difficulties completing the change online, you can call into Airbnb's customer service center. You will need to provide details of your new credit card. Ask the customer service agent to stay on the line until you receive the confirmation email that the card has been updated.
You may also wish to contact Airbnb customer service via their live chat function. Generally speaking, it's not always safe to provide credit card information over a live chat system. So, if you choose this option, you will need to ask for help with troubleshooting rather than have the customer service representative make the changes for you.
After thousands of AirBnB customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update My Credit Card Information on Airbnb? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AirBnB if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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