Are you not getting a confirmation email from AirBnB? If you have multiple emails, make sure you're logged in to the email address registered with AirBnB. You can also change your AirBnB email address by signing in to your account and going to Account then Personal Info. Just click Edit next to Email address and save the new email.
If you're getting a lot of emails, it's possible you just failed to see the confirmation email in your inbox. Try to check it first by searching for "Airbnb" or "reservation." If nothing comes up, check your spam folder as it might also be there.
To avoid routing emails to the spam folder, add Airbnb's email address to your address book. The email addresses used by AirBnB include response@airbnb.com, automated@airbnb.com and express@airbnb.com.
If you're using the app while checking the confirmation email, make sure that your email app is actually getting emails. Sometimes, the app doesn't get updates especially when you made a recent password change. Try to send an email to yourself first and log back in if you're not getting any emails. If you've exhausted all possible resolutions and you're still not getting an email from AirBnb, contact Customer Support or your email provider.
If you wish to get updates from AirBnb, make sure you've selected the right Notification Choice. Log in to your account and go to Notifications. Go to Offers and updates and then Account. Make the necessary changes.
ID verification is usually approved within a couple of hours but can take up to 24 hours. Users can also check their verification status by logging in to their account and going to the verification tab on their profile.
After thousands of AirBnB customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Never Received a Confirmation Email from Airbnb? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AirBnB if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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