What Is Airbnb's Cancelation Policy?

Airbnb's cancelation policy provides guests with different options for receiving a refund depending on the circumstances of the reservation and what type of policy the guests selected. You should carefully read the terms and conditions before making a reservation, whether it's flexible, moderate, strict or super strict. Understanding the conditions you should meet to receive a refund for your travel plans can help you avoid unexpected costs.

The cancelation policy on Airbnb provides clarity and transparency for canceling a reservation. The company offers a range of policies designed to meet customers' travel needs. First-time Airbnb customers and experienced travelers can benefit from learning more about the different reservation options available. Also, the conditions you should meet before you can receive a refund are spelled out. Here are Airbnb's cancelation policy options.

1. Flexible Cancellation Policy

The flexible cancelation policy is the most generous option available to guests. If you choose this policy, you can cancel your reservation before check-in and receive a full refund — up to 24 hours before check-in. Guests who want to cancel their reservation at any time can get a refund for the unused portion of their stay with this cancelation policy.

2. Moderate Cancelation Policy

If you choose this more stringent cancelation policy and cancel within five days of check-in, you will receive a complete refund.

3. Strict Cancelation Policy

This cancellation policy targets guests who are unlikely to cancel, such as those with firm travel plans. By making the strict cancelation policy reservation, you may cancel your booking up to one week before check-in and have half of the total cost credited back to your account.

4. Super Strict Cancelation Policy

The super strict cancelation policy is the toughest option. The hosts who demand a high degree of commitment from their guests choose it. If you select this policy, the following applies — within 30 days before check-in, you can cancel your reservation and receive a full refund. If it is less than 30 days until check-in when you cancel, Airbnb will not issue refunds. When you make a reservation on Airbnb, you can indicate a cancelation policy that applies.

Cancelation Policy Exceptions

Airbnb reserves the right to make exceptions to its cancelation policy. For example, if an unexpected issue happens that makes it impossible for you to travel, Airbnb may refund your money or waive cancelation fees. If a host cancels your reservation, you can receive a full refund.

Why Did GetHuman Write "What Is Airbnb's Cancelation Policy?"?

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