If you are like us you always check the reviews before booking an Airbnb. Not only is it awesome for a host to become a super host but it's also great for renters to make sure they get the best bang for their buck. So, have you left a review that just disappeared?
Airbnb will ask you to review your host and give a rating on the completion of your stay. You have fourteen days to do so and can't edit the review after that. The host and the renter have fourteen days to review one another. After the lapse of fourteen days or once both parties completed their reviews will a review be posted.
To read your reviews, go to the "review" section on your Airbnb profile through a web browser. You can also read personal reviews there.
Despite your first instinct, your host did not delete the review just because he did not like it. In fact, you cannot even delete or edit your own review. once it has been posted.
It might be that your post was biased, irrelevant, or against AirBnB's content policy. Your review might have been reported by your previous host for not complying with Airbnb's review policy.
Airbnb has a published content policy so give it a look before contacting AirBnB should you believe this is the case why your review was removed.
Contact the Airbnb customer service via telephone or email and they will be sure to give you a reason.
After thousands of AirBnB customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Are My Reviews Not Showing on My Airbnb Profile? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting AirBnB if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like AirBnB in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why Are My Reviews Not Showing on My Airbnb Profile? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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