Step By Step Guides for Solving AliExpress Issues

Instructions to help with popular customer service issues

Popular AliExpress How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AliExpress customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AliExpress customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AliExpress customers

Some of my order have been frozen. I have never had this issue before and need help
My account is not letting me pay for any order - I have been a customer for years and h...
Order ******************Order ******************Order ******************Order...
I ordered a prom dress may * and it said it was going to be here by may **th my prom is...
Informations about sending item in Africa C*te d’Ivoire
Hello, I wanted to order a Kirk Voyager Starfleet uniform costume for this Star Trek TO...
My appeal keeps getting denied
Dear ladies and gentlemen, *on ***th of May I get diffrent invoice from Klarna about p...
** day free return shipping label is incorrect! How do I connect with someone at AliExp...
I want my cabinets and I want them now. I didn't get a receipt and I didn't get an emai...
I ordered an expanding cabinet system on May *rd it was over $** with shipping I ordere...
why send email when i every login?*I enter correct id and password.*but your site need...
I opened a new aliexpress account on a PC at home. When I came to my workplace, I wante...
my email adress is *****@***.com.*i have an account but am not succseeding to access it...
I ordered * bluetooth, I received one but didn't received other one. It's been more tha...
I have a question. i was wondering if since i made a aliexpress order yesterday night...
I have been charged for something I did not buy from Aliexpress London. I am in Australia
In AliExpress I ordered * earbuds *I received one but I didn’t received other one *So...
See more issues reported by AliExpress customers

Does GetHuman write how-to guides because they are a partner of AliExpress?

GetHuman has no affiliation whatsoever with AliExpress, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AliExpress have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

AliExpress Reference

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