Step By Step Guides for Solving AliExpress Issues

Instructions to help with popular customer service issues

Popular AliExpress How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AliExpress customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AliExpress customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AliExpress customers

I am Facing error To claim Bonus Buddy My **$
We want you as our dropship partner. Are you shipping free? And is it ok that you dont...
Ho bisogno di una batteria di ricambio per un lampadario che ho comprato da voi
Hello * **During my dispute progress, I clicked and put the wrong information.*The wro...
Aliexpress does not enforce Moyeah to warranty their products and I am the one that is...
i finished aliexpress bonus buddies coupon, my problem is i try to get claim it, but i...
I ordered something from aliexpress and the product was broken. I reached out and dispu...
Received email saying that the item i ordered has not been paid.*I paid thru paypal and...
Hi*From surour alsabban*I have an order that is late and i can’t order some items which...
Order No: **************** I was offered * **.** on *th December which i appealed and i...
ali express states $*.*** refund but I recieved $*.** to paypal *Order ID: ****************
I purchased a bluetooth game controller from AliExpress, I have the receipt email, orde...
i ordered some stuff and payed with paypal in december.today i got an notification that...
Hello**Looking for a supplier for specific battery which suits the below radio*Maytel M...
My payment is not refunded. AliExpress doesn't add solution on my dispute. Order delive...
Dear all,**I placed an order from October ****,**and until now I am not answered* **whe...
La disputa (ID de pedido: **************** NO ESTOY DE ACUERDO EN SU RESOLUCION
Unable to message a store
See more issues reported by AliExpress customers

Does GetHuman write how-to guides because they are a partner of AliExpress?

GetHuman has no affiliation whatsoever with AliExpress, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AliExpress have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

AliExpress Reference

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