Step By Step Guides for Solving AliExpress Issues

Instructions to help with popular customer service issues

Popular AliExpress How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AliExpress customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AliExpress customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AliExpress customers

I have to choose my place of residence from a list at the delivery address* the city na...
I ordered a USB game controller and despite the seller marking it as sent I still haven...
I have an issue with Aliexpress.com. I've incurred * identical charges of $*.** over th...
I just canceled my order. How long will the money get on my card?
I ordered an item from alliexpress and the courier lost my package, so I would like a r...
mon adresse mail * *t* pirat* et je n'y est plus acc*s comment changer d'ardesse mail s...
bonjour*mon adresse mail * *t* pirat* *car mon adresse mail est non valide*je veux chan...
I have bought an item from your website end of June ****. I have received a message tod...
im getting this messege*"We have noticed an unusual activity in your account. This migh...
On **.AUG.**** I tried to order at e cigarette store and paid **,** euro to aliexpress...
hola , les escribo por el asunto , que participe en REBAJALO A TOPE o SLASH IT y obtuve...
Hello, I have had problems with my package, it was detained by customs in Mexico. My pr...
Ali-Express customer care manager NO -*** Eight, Three, Nine, Two,-O, Six, Four-O, Fiv...
I need to know when a certain product I sell from AliExpress will be back in stock. Its...
Hi, I have a question about my order* ****************. A Huawei Nova *T, ordered throu...
Wo ist meine Bestellung
check order refundd angry
ich m*chte bestellen , aber es nimmt meine Adressen nicht , bei der strasse sagt das Pr...
See more issues reported by AliExpress customers

Does GetHuman write how-to guides because they are a partner of AliExpress?

GetHuman has no affiliation whatsoever with AliExpress, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AliExpress have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

AliExpress Reference

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