Although Ally Bank's origins date as far as 1919, it has remained relevant to today's consumer. Ally began with offering automobile loans and now it includes checking and savings, investing and retirement accounts, and mortgages. But what if a situation arose that meant having to close your account? The answer depends on what kind of account and how much funding is in it at the time you learn you need to close it. Read on to learn more.
Close Checking or Savings
The closing of a checking or savings account will prompt the need to take a few things in consideration. Before a checking or savings account can be closed, chances are it needs to be at a zero balance. You either need to transfer the money ahead of time into a different account, or withdraw it. What you choose depends on how many funds are in the account. They are going to want to help you, so you can call Ally Banking Customer Service to close your account. They are available 24 hours a day, seven days a week. There's even a chat feature on their website in case you need advice. As customer service by chat isn't a 24 hour service, please check Ally.com for chat availability.
Closing Retirement or Investment Accounts
Another consideration to make is will there be fees to closing the account? For savings or checking, probably not, but for the next type of account retirement and investments, there might be. This is going to affect the amount of funds that you can transfer or withdraw. For this, please get in touch with Ally's Retirement and Investment Accounts Customer Service.
Some of the fees are listed below.
After thousands of Ally Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Ally Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Ally Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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