How Do I Return a Part to Am-Autoparts.com?

It is very easy to return a part to Am-Autoparts.com. With the below provided, you can personally return a part and receive a refund. the only real task for you is to keep the auto parts that you want to return in good shape that can be sold to someone else. In addition, their quick-to-respond customer care plays a major role in making your return possible.

Jul 20, 2021

If you are out for quality parts to fix your damaged car with, Am Auto Parts is where you need to look. The company has been selling auto parts on eBay since 2004 with the replacement auto parts going at the most competitive prices for all types of cars. The company offers free standard shipping for customers within the United States. On the other hand, a small fee is charged to customers outside the United States depending on the distance to be covered and the weight of their goods.

What returns can qualify you for a refund

All new parts sold by the Am Auto Parts Company have a 60-day warranty from the day of purchase. When you purchase Am used Auto Parts, you are provided a Standard One Year Warranty and you can purchase any available Three Year Warranty options that add two additional years to the Standard One Year Warranty all of which only cover the cost of the parts themselves.

The warranty must be activated within 15 days of delivery to validate the terms and conditions of the warranty. In order to be eligible for a refund for new parts, the parts must be in ready-to-sell, like-new condition. If the part is being returned because it was damaged on arrival, contact Am Auto Parts customer service for assistance.

How to make a return and Get a Refund to Am Auto Parts

There are a few guidelines that must be met to qualify for the return and refund for your parts.

Am Auto Parts always acts duly to its customers. Am Auto Parts is happy to warranty their parts for a period of up to 60 days after the initiated purchase is fully completed. The parts that are being returned must be new and in a condition, that enables the company to resell the same part.

Am Auto Parts warranty will only cover the cost of parts being returned. Any installation made later or other fees that were charged during the buying price are non-refundable.

If a part arrives in a poor condition that can't be returned to the market, the buyer should inform Am Auto Parts. With the guided information, the company is happy to aid you to make an exchange or a return.

To request a return with Am Auto Parts, you are required to fill out a form on their return page. The information required includes:

  • The nature of your inquiry
  • Your full names
  • The name of the company used to make the purchase
  • Your email address

Other information that may be requested depending on the type and nature of the auto parts are the order number and item number.

Alternatively, you chat or email one of their agents who are available from Monday to Friday, from 8.00 a.m. to 8.00 p.m. ET, except for Saturday where an agent will be available from 8.00 a.m. to 4.30 p.m. ET. However, Am Auto Parts don't offer phone support to their customers at the moment.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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How to make a return and Get a Refund to Am Auto Parts
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