Step By Step Guides for Solving Amazon Issues

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

The charger that came with my Samsung Galaxy Note ** does not work. Need it to be replaced
I was returning an Amazon fire stick for trade-in value. I will be given three dollars...
Want to unsubscribe to AMC * unless in the * day free trial, I can watch Better Call Sa...
Im trying to find out what happen to the rug doctor pro - payment plan to pay in installments
I can’t pull up wedding registry for Kayla Crumb and Jacob Smith wedding date Aug ** ****
I have returned an item back in March and it’s still in transit. I have returned at Whi...
I bought * -:* foot poles for approx. $**. for *. The ones I ordered were hallow. You s...
Part of my order is missing!
I purchased a Sunbeam electric heated mattress pad It didn’t work ( heat) I ask for ****...
Received a bottle of hot sauce that was open and want to replace it
Need to talk to Customer service live.
I place an order and took all the money I had and the Account now it saying I owe four...
I am being charged for things I have no idea, I thought that paying for the Prime Membe...
Receiving packages I did not order
May ** **** received package wrong item,called customer serv told me my jelly beans wer...
Ordered cancel Ed over and over. Need * pad **** *t generation ***gb space gray best pr...
Possible hack of account
Lost rewards in canceled purchase. I’d like to have my rewards reapplied so that I can...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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