Amazon UK allows you to return any items that you bought. There are different options to return your items depending on the reason for the return, the item, and the seller. The 'Manage Returns' option allows you to print out your return label.
Returning Your Order
1. Navigate to the 'Returns Support Centre;
2. Click on the option 'Return items'
3. Find the order you would like to return and click on the option 'Return an item from this order'
4. Find and select the items you wish to return
5. Specify the number of items
6. Go to the 'Reason for return' menu and select an option. Enter additional information in the 'Details' box
7. Choose your return option if the item was sold by Amazon UK
8. Choose your preferred return method
9. Print your label and return authorization. You may not need the label or authorization for certain returns
10. Add your return authorization to the package and attach the label outside the package
11. The 'Your Orders' option allows you to view the status of your return or refund. You simply need to click on the option 'View Return/Refund' next to your order
Amazon UK Refunds
Amazon UK refunds are issued depending on the method of payment you used for the purchase. It is possible to get an instant refund. This option allows you to get a refund without waiting through the refund process. The refund may be issued to your credit card or as a balance to your Amazon UK gift card. You must return the item within 30 days.
Even though Amazon UK refunds are generally processed immediately, it may take five to seven business days before they reflect on your payment card statement. It is possible to get a refund without mailing your item back. If that is the case, you will be notified in the Returns Support Centre.
You will receive these refunds depending on how you purchased and returned the gift.
Partial and Reduced Refunds
If you want to get a refund, you should return your item in the same condition s you received it. You must include all the accessories that came with the item. If you would like to return a gift, it may be subject to a reduced refund. For open video games and video game consoles that were not received in perfect condition, your refund may be 50% of the original price.
How are Refunds Issued?
Amazon UK allows you to choose the method where your refund will be sent. You can do it in the Online Returns Center. If you are returning your item before receiving your refund, it may take three to five more days.
If you are using a credit card, the average refund time is three to five business days. For gift cards, the refund is immediate. Debit cards and checking accounts can take up to ten business days.
If your refund was sent to a pre-paid card that you can no longer access, the card will still be stored in your account. You can use it for purchases in the future.
If you need help with your Amazon UK refunds, you should contact the support team and ask for help. The best way to reach them is over the phone. You will be connected with a representative who may help you get your money back. The Live Chat is another good option if you would like to speak with a representative. If you don't want to contact the support team, you may find solutions on the help desk. The tips and suggestions may help you solve your problem.
After thousands of Amazon UK customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Amazon Uk? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon UK if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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