If you order one or several items from Amazon UK, you will be glad to know that you can track the order every step of the way. Every order that has already been dispatched by Amazon UK can be tracked. The tracking information can be obtained from your order details.
Orders that consist of multiple items can have separate delivery dates and tracking information. Therefore, you will have to track each of the items separately.
It is also crucial to note that some parcels for example standard international deliveries, cannot be tracked. The general way to track parcels on Amazon is as follows:
Amazon Logistics Package Tracking
You cannot track Amazon UK's logistic deliveries using common tracking numbers. Instead, you have to utilise the original tracking link you acquired from Amazon. It should have been sent in the shipping confirmation email. To track such a logistics package, follow these steps:
Amazon Tracking ID TBA
Special circumstances apply to an Amazon UK ID that begins with TBA. The TBA tracking ID is specifically assigned to special deliveries meaning same day or two day deliveries. The ID will usually be used for package deliveries in large cities where same day or two day deliveries are possible and common.
Parcels with tracking numbers starting with TBA should the carrier as AMZN US, Amazon UK, Amazon or Amazon Logistics. There is no way to track the package as it is done from local warehouses and sorting facilities as opposed to common couriers.
To track packages with the TBA tracking ID, you have to go the ‘Your Orders' section on Amazon UK or by clicking ‘Track Package' in ‘Your Orders' and copying the tracking link then pasting it tracking sites like ParcelsApp.com.
Tracking Amazon UK package by mobile phone
You can track an Amazon package though your mobile device even if the order was not made through the app using the following process:
Tracking Amazon UK package by order number
You can track an Amazon UK package using only the order number if you know the courier through which your package is being transported. The option to track your order by tracking number is only available for normal couriers like FedEx, UPS and DHL not for orders transported by Amazon UK. You can do this by going to the ‘Your Orders' section on Amazon UK and then clicking ‘Track Package' in and copying the tracking link. You will then go the courier's website and paste the link to track your package.
You can also track an order by contacting Amazon UK's customer service if any of the above methods are not satisfactory. You can retrieve Amazon UK's customer service contact from GetHuman.
After thousands of Amazon UK customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I track an order with Amazon UK? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon UK if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon UK in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I track an order with Amazon UK? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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