How Do I Cancel a Video Subscription to Starz, Hbo or Other Places on Amazon?

Amazon's subscription video and streaming service enable customers in the United States. and other served areas worldwide to enjoy their cherished movies, series, and TV programs. Due to its large customer base, customers may experience delays when trying to access the Amazon customer care service team. Thanks to GetHuman, you can gain access to useful information about huge corporations, including Starz and HBO, and also tips based on experiences from other customers. Through sharing this information, it helps you gain faster access to customer service and resolve various issues.

Starz and HBO (Home Box Office) are global media and entertainment companies that produce and distribute premium streaming content, including documentaries, movies, and series as well as various networks on traditional pay television to worldwide audiences. They provide these services to customers who subscribe to multichannel video distributors such as cable operators, satellite television providers, and commercial digital platforms like Amazon.

Starz is home to 17 premium pay-TV channels that provide subscribers with quality access to over 7,500 distinguishable premium television episodes and feature films, including first-run movies and another popular programming. On the other hand, HBO operates seven 24-hour networks on traditional pay television, with services available in more than 85 countries.

Amazon, through its subscription video and streaming service, distributes films and television series produced by Amazon Studios and licensed television networks, including Starz, HBO, Cinemax, and Showtime, to customers with Amazon Prime membership. With a wireless or internet connection, you can log into the TV networks' streaming apps, using your Amazon account information, as an alternative to entering satellite TV or cable credentials.

You are required to use the main account as opposed to shared accounts, or Amazon Household accounts to access premium channels on your desktop computer and both Android and iOS mobile devices. If you no longer want to have access to this service, here's how you can cancel a video subscription to Starz, HBO, or other places on Amazon.

How do I cancel a video subscription to Starz, HBO or other places on Amazon?

  • Visit the official Amazon website (
  • From the homepage, navigate to the right of the top menu bar and click on the 'Hello, Sign in Account' tab to log in to your Amazon account.
  • Enter the correct details of your Email or mobile phone number and click on 'Continue.'
  • From the logged-in area, navigate to the 'Your Account' section
  • Click on the 'Prime Video Channels' option listed under the 'Memberships and subscriptions' tab
  • A list of the channels that you're subscribed to will display. Click 'Cancel Channel' next to Starz, HBO, or other channels that you wish to unsubscribe from.
  • Confirm your choice when prompted

If you installed the STARZ app on an Amazon device and created an account through the STARZ app, you can cancel your video subscription as follows;

  • Log into your Amazon account
  • Select the option titled 'Actions' that's available next to the STARZ subscription
  • Click on 'Cancel your subscription'.

It's prudent to acknowledge that cancelling your premium channel subscriptions on Amazon does not terminate your Amazon Prime membership. Although you may not get a refund once you cancel a video subscription to Starz, HBO, or other places on Amazon, you can continue having access until the channel's end date. The monthly billing cycle should stop once you've successfully unsubscribed from the service.

Alternative method

You can contact the Amazon customer service to speak to a live person and request them to assist with how you can cancel a video subscription to Starz, HBO, or other places on Amazon. Other ways to reach out to the Amazon customer support team include Facebook or messenger, Twitter, Email, and Live Chat.

Why Did GetHuman Write "How Do I Cancel a Video Subscription to Starz, Hbo or Other Places on Amazon?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Video Subscription to Starz, Hbo or Other Places on Amazon? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel a Video Subscription to Starz, Hbo or Other Places on Amazon? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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