How Do I Change My Amazon Email Address?

Amazon makes it a cinch for Amazon users to easily change the email address associated with their Amazon account. Moreover, should Amazon customers run into issues changing their Amazon email password or any other information associated with their Amazon account, help is but a click away.

Accounting for nearly half of all online retail sales in the United States, Amazon is the world's largest online retailer in the world. As one would expect from the world's largest online retailer, Amazon makes it easy for Amazon customers to quickly and easily change the email address associated with their Amazon account as well as other Amazon account-related information.

How Do I Change My Amazon Email Address?

To change your Amazon.com email address:

  1. On your computer, open your favorite web browser.
  2. Navigate to the Amazon.com homepage.
  3. Select the Hello, Sign in link in the upper right-hand corner.
  4. From the drop-down menu, select the Sign-in button.
  5. Enter the email address associated with your Amazon account in the space provided. Click Continue.
  6. Enter your password. Click Sign-in.
  7. You will be presented an Authentication required | We will email you a One Time Password (OTP) to authenticate your request. Click the Continue button.
  8. You will be taken to the One Time Password (OTP) screen. Additionally, you will be emailed a one time password in the form of a six-digit code.
  9. Enter the OTP six-digit code in the space provided on the One Time Password (OTP) screen. Click Continue.
  10. Select the Accounts & List option in the upper right-hand corner and choose Your Account.
  11. Select the Login & Security option under the Your Account section.
  12. Locate the Email option on the Login & Security option and click the Edit button.
  13. When taken to the Change your email address page, enter the new email address you want associated with your Amazon account. Click Continue.
  14. You'll be sent to a Verification Required page, and a One Time Password (OTP) will be sent to your new email address in the form of a six-digit password.
  15. Enter the OTP six-digit code in the space provided on the One Time Password (OTP) screen. Click Continue.
  16. Next you'll see a Change password page that shows your old Amazon email address as well as your new Amazon email address. Enter your Amazon password in the space provided. Click Continue.

Congratulations. You have successfully changed your Amazon email address. A verification email will be sent to both your old and your new Amazon email addresses informing you of the change. The emails will detail both your former Amazon email address and your new Amazon email address.

Note that you can also change the name, mobile phone number, password, and change your Two-Step Verification (2SV) Settings associated with your Amazon account using the same procedures outlined above.

How Do I Change My Amazon Email Address?

Why Did GetHuman Write "How Do I Change My Amazon Email Address?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Amazon Email Address? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Amazon Email Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 7 months ago
Updated 6 months ago
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