How Do I Change My Phone Number on My Amazon Account?

Amazon makes changing your mobile phone number associated with your Amazon account. Should you run into issues changing your Amazon mobile phone number or any other information associated with your Amazon account.

Amazon is the world's largest online retailer in the world. As such, it should come as no surprise how easy Amazon customers to quickly and easily change the mobile phone number associated with their Amazon account as well as other Amazon account-related information.

While there is no requirement to have a mobile phone number associated with your Amazon account, as it can be used in addition to the email address associated with your Amazon account to reset your Amazon password should you forget it.

How Do I Change My Amazon Phone Number?

To change your Amazon.com phone number:

  1. Open your favorite browser on your computer.
  2. Enter Amazon.com in the URL bar to get to the Amazon website.
  3. Select the Hello, Sign in link located in the upper right-hand corner of the page.
  4. From the drop-down menu presented, select the Sign-in button.
  5. Enter the email address you set your Amazon account up with in the space provided. Click Continue.
  6. Enter your Amazon password. Click Sign-in.
  7. When presented an Authentication required | We will email you a One Time Password (OTP) to authenticate your request. Click the Continue button.
  8. You will be taken to the One Time Password (OTP) page. Additionally, you will be emailed a one time password to your Amazon email address in the form of a six-digit code.
  9. Enter the OTP six-digit code in the space provided on the One Time Password (OTP) page. Click Continue.
  10. Select the Accounts & List option in the upper right-hand corner and choose Your Account.
  11. Select the Login & Security option under the Your Account section.
  12. Locate the Mobile Phone Number on the Login & Security option and click the Edit button. Re-enter your Amazon password if prompted.
  13. When taken to the Change Mobile Phone Number page, enter the mobile phone number associated with your Amazon account. Click Continue.
  14. You'll get a Verification Required pop-up letting you know that a text with a One Time Password (OTP) Amazon mobile phone number in the form of a six-digit password. Click OK.
  15. Enter the OTP six-digit code you were texted in the space provided on the Verify Mobile Number page. Click the Verify button.
  16. Next you'll see a Change Mobile Phone Number page that shows your old Amazon mobile phone number as well as your new Amazon mobile phone number. Enter your Amazon password in the space provided. Click Continue.

Congratulations. You have successfully changed your Amazon mobile phone number. A verification email will be sent to the email address associated with your Amazon account alerting you that your mobile phone information has been updated.

Note that you can also change other information following the procedures outlined above, including your Two-Step Verification (2SV) Settings, as well as your name, email address, and password.

How Do I Change My Phone Number on My Amazon Account?

Why Did GetHuman Write "How Do I Change My Phone Number on My Amazon Account?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Phone Number on My Amazon Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Phone Number on My Amazon Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 8 months ago
Updated 7 months ago
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