How Do I Change the Shipping Address for My Amazon Order?

Amazon is one of the biggest companies in the world and someone making an Amazon purchase is a possibility. If you need to update your shipping address, it's best to do so before your purchase enters the shipping phase. You can update this for items sold by Amazon but reach out to the seller before any third-party items enter the shipping process.

When you think of Amazon, you could think of a jungle and its river, or warrior maidens from history. Nowadays, people think of Jeff Bezos' company and online store where you can buy almost anything. Founded in 1994 and based in Seattle, Amazon is one of the largest e-commerce companies in the world. If you were an Amazon customer, how can you update the shipping address for a recent purchase? Read on to find out for yourself.

Some Important Information

  1. You can update almost anything from the Orders tab through the app or the orders page online. You can update your address on items still in your cart.
  2. Orders that have already entered the shipping process cannot be updated and you may have to review the Undeliverable package process for any package sold by Amazon.
  3. If you made a purchase through a third-party merchant, reach out to the sender to cancel the order, if possible. Please start a new one with the correct shipping address added.
  4. Items that are scanned undeliverable are returned to the warehouse and cannot be reshipped. Amazon does automatically begin a refund for items that are marked as undeliverable. You will receive an email once this process has begun.

Updating the Shipping Address Online

  1. Visit Amazon's website and log in to your account.
  2. Click on the Orders and Returns tab and select the order that needs the shipping address updated.
  3. Tap on the View or Change This Order button to make any address changes, if you don't see this as an option, then the order is in process of shipping and no address changes can be made.

Updating the Shipping Address Through the Amazon App

  1. Open the app and verify that you're logged into your account. Next, tap the Menu button that's in the lower right-hand corner.
  2. Tap on the Orders button and choose the order that needs to be updated.
  3. Select View or Change this Order to make the address corrections.

Final Words

Please note that you can try to cancel the order if it's entered the shipping phase, but there's no guarantee that it will be canceled. You will receive an email if it is. Please contact Amazon customer service representatives here if you have any questions.

Why Did GetHuman Write "How Do I Change the Shipping Address for My Amazon Order?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change the Shipping Address for My Amazon Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Shipping Address for My Amazon Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 7 months ago
Updated 7 months ago
Viewed 292,102 times
How do I change the shipping address on my Amazon packages
Updating the shipping address on Amazon orders

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