While Amazon itself gives you 90 days to return an item you purchased from its online store, other sellers on the site may have different policies. However, most sellers will work with you to ensure you are satisfied with your purchase. This article will explain everything you need to know to get a refund from Amazon.
If you are not satisfied with a purchase you made at Amazon, you can return it for a refund or exchange by following the steps below:
It could take up to 2 weeks for Amazon to receive the item and issue you a refund. Refunds can take anywhere from 2 hours to up to 30 days after that depending on your payment method. If you asked to exchange the item, it should take as long as it did to receive your order, to arrive. Check below for refund times and if you haven't received your refund after the time specified for your payment method, contact an Amazon associate by clicking here.
Refund Times for different methods after refund Is processed
Check the Status of Your Refund
If you would like to check the status of your refund, follow the steps below:
Why Did GetHuman Write "How Do I Get a Refund from Amazon?"?
After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Amazon? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
Why does GetHuman Write How-to Guides for Amazon Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from Amazon? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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