How Do I Order Delivery from Amazon Fresh?
Amazon Fresh is a subsidiary of Amazon that delivers fresh food to your doorstep. It is essentially Amazon's grocery store.
Amazon Fresh is a program that is designed for use by Amazon prime shoppers. It is available only to Amazon Prime members and by invitation.
Amazon Prime is a delivery program by Amazon that offers expedited shipping to members. It is only available in select cities worldwide.
The Amazon Fresh service is included in the Amazon prime service and when you are invited, the fee will be added to your subscription.
If you want to order delivery from Amazon Fresh, use the following process:
Step 1: Sign Up for Amazon Prime
The first step is to sign up for an Amazon Prime membership. You can sign up for the free thirty-day trial of the program or go for the paid option.
Amazon Fresh used to cost about $15 per month but it is currently available with any Amazon Prime membership for free. You can skip this step if you already have an Amazon Prime account.
Step 2: Check Availability
Once you have an Amazon Prime membership, you should check whether Amazon Fresh is available where you live. You will have to input your zip code and allow Amazon to run a search. You will do so by clicking ‘Schedule New Delivery.'
If it is, then you will be required to add your details mainly your address where the food will be delivered.
Step 3: Shop
The next step will be to place your order on Amazon Fresh. The process of placing an order is relatively straightforward. You only need to sort the options based on featured products, customer reviews and new arrivals among others.
You will be able to select your groceries from a wide selection from supermarkets and local shops. You can purchase anything from fresh fish to green vegetables.
The Amazon Fresh store is categorized into Dairy, Deli, Bakery, Fresh Fruit, Meal Kits, and Beverages which makes order selection quite easy.
Step 4: Delivery Options
After you have fully stocked your cart with all the items you need, it is time to decide how you want your delivery to be made. There are a few options for delivery.
There is the unattended delivery which is where the order is delivered to your address but left on your doorstep when you are absent. It is meant to limit interactions between people or to make deliveries if you are not present.
Contrarily, there are attended delivery which means you are the one to receive the order. You will have to select a one-hour window when you will be around to receive the delivery. Moreover, the deliveries will be made in paper bags as opposed to temperature-controlled totes. You can also leave instructions with someone else to receive your delivery if you are absent.
Doorstep delivery is another option for Amazon Fresh which includes selecting a two- or three-hour window when you will be available. You will then find the delivery on your doorstep in a temperature-controlled tote. The doorstep delivery must include a doorstep so it will not work if your building has limited access or security restrictions.
Step 5: Payment
There will be varying delivery fees for amazon Fresh depending on the city in which you live. There is a free shipping offer for close locations and limited groceries.
You can also use Amazon Fresh Pickup where you pick up the groceries from a pickup location. The pickup could be in as few as thirty minutes.
You can pay in most payment platforms including credit & debit cards, PayPal, Skrill and others.
If you have any issues ordering from Amazon Fresh, contact Amazon customer support.
After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Order Delivery from Amazon Fresh? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Order Delivery from Amazon Fresh? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.