How Do I Recover My Amazon Fresh Email and Password?

Amazon Fresh is a grocery delivery service that is available for Amazon Prime subscribers. The service saves you the hustle of traveling to purchase your household supplies. If you have lost access to your Amazon Fresh account, you can recover it by following the guidelines given in this article.

How Do I Recover My Amazon Fresh Email and Password?

Amazon Fresh is an online grocery delivery service that is available for people who have an Amazon Prime subscription. However, it is not everyone who has an Amazon Prime subscription can enjoy the services of Amazon Fresh. This is because Amazon Fresh is only available in some select cities in the United States and Germany.

These states include Atlanta, Boston, Minneapolis, Denver, Baltimore, Las Vegas, Chicago, New York, Los Angeles, Houston, Miami, Phoenix, Indianapolis, Washington DC, Phoenix, Seattle, Philadelphia, San Francisco, and San Diego. In Germany, Amazon Fresh is available in four cities that is Berlin, Potsdam, Hamburg, and Munich.

Before signing up for Amazon Fresh, it is important to ensure that you are within the area where Amazon Fresh makes deliveries. In addition to groceries, Amazon Fresh also supplies other household supplies including snacks and meat. To order these items, open the Amazon app with your Amazon Prime subscription, select the goods that you want to buy, and add them to your cart.

When you are done shopping proceed to checkout to complete the order. Once you shop for these items with Amazon Fresh, you cannot return them but Amazon can refund you if you received goods that were damaged or spilled. Amazon Fresh has two methods of delivery, attended deliveries and unattended deliveries.

Recovering Your Amazon Fresh Email and Password

Sometimes you may lose access to your Amazon Fresh account. This may happen for instance if your account is hacked or sometimes you may have just forgotten your password. To prevent your account from getting hacked, you should choose a strong password that has letters, numbers, and special symbols and one that is not easy to guess. Here is how you go about recovering the email and password of your Amazon Fresh;

  1. The first step in recovering your Amazon Fresh account is verifying your identity
  2. Amazon will ask you to provide an identity card that has been issued by the government in form of a scan or a photo.
  3. You cannot proceed with the process of recovering your Amazon account until you verify your identity
  4. If you have a registered backup method for logging into your Amazon account, try using it to log in.
  5. If this is unsuccessful, visit this page.
  6. Amazon will send you instructions on how to upload your identification documents.
  7. The document should have a visible name, and address, and the authority that has issued the document which can be a country or state.
  8. It is advisable to cover sensitive details on the document like the account and identification numbers
  9. Amazon will finish the process of verification within two days and send you a confirmation when the process is successful.
  10. You can also recover your password by visiting password assistance on the Amazon website
  11. You should then enter a phone number that is associated with your Amazon Fresh account
  12. Amazon will send you an SMS with a one-time password (OTP) for authentication
  13. Enter the OTP that you receive.
  14. Click on "continue"
  15. You can now make a new password

Contacting Amazon

If you do not succeed in recovering your Amazon Fresh account, you can reach out to the Amazon customer support team for more help. You can reach Amazon by calling them or live to chat with them. You can also send an email to Amazon requesting help in recovering your account. Amazon is also available on Facebook and Twitter

Why Did GetHuman Write "How Do I Recover My Amazon Fresh Email and Password?"?

After thousands of Amazon customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Amazon Fresh Email and Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Amazon if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Amazon Fresh Email and Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
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Recover Amazon Fresh email and password
recovering the email and password for your Amazon Fresh

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